Housekeeping Manager

At The McCormick Scottsdale, hospitality is relaxed, scenic, and guest-focused. Every experience is designed to help guests unwind, connect, and enjoy the best of Scottsdale in a welcoming resort-style setting.

Set along the shores of Camelback Lake with views of the surrounding mountains, The McCormick Scottsdale offers a laid-back resort experience in one of Arizona’s most sought-after destinations.

Conveniently located near premier golf courses, shopping, dining, and outdoor recreation, the hotel welcomes both leisure and business travelers looking for comfort, convenience, and a touch of Scottsdale charm. With inviting amenities and a scenic setting, The McCormick creates an experience that feels both relaxing and memorable.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 properties across key destinations worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence.

At Millennium, we are guided by our core values:

• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial Spirit – Taking ownership and acting with agility
• Innovation – Continuously improving how we operate and serve
• Progressive & Solutions-Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our employees.

• Drive performance through strategic planning and execution
• Lead with an entrepreneurial mindset, taking ownership of outcomes
• Build and sustain a high-performing, engaged team culture

• Ensure smooth, efficient operations aligned with brand standards
• Identify opportunities for innovation and continuous improvement
• Deliver consistent, high-quality results in a fast-paced environment

• Deliver exceptional service rooted in passion for hospitality
• Anticipate needs and respond with a solutions-first mindset
• Create memorable, personalized experiences for every guest

• Work collaboratively across teams to achieve shared goals
• Communicate effectively and contribute to a positive work environment
• Support a culture of respect, energy, and accountability

• Coach, develop, and inspire employees
• Provide feedback, direction, and recognition
• Foster engagement and continuous growth

• Follow all company policies, safety standards, and procedures
• Maintain accuracy in processes, reporting, and documentation
• Uphold a culture of accountability and operational excellence

• Proven leadership experience in hospitality or related industry
• Ability to drive performance, accountability, and team engagement
• Strong decision-making and problem-solving capabilities
• Experience managing operations, budgets, or departmental goals
• Demonstrated ability to lead through change and innovation

• Extensive knowledge of housekeeping procedures, standards, and best practices.
• Ability to develop and implement cleaning schedules for guest rooms, public areas, and back-of-house spaces.
• Understanding of hospitality brand standards and quality assurance requirements.
• Experience managing room inspection processes and cleanliness audits.

• Proficiency with hotel PMS platforms such as: OPERA PMS
• Ability to monitor room status, coordinate room releases, and manage housekeeping assignments through system applications.

• Experience managing linen, terry, guest room supplies, and cleaning chemical inventories.
• Knowledge of inventory control processes, ordering procedures, and cost management.
• Ability to analyze usage reports…