VP of Information Technology; Austin, TX

VP of Information Technology (Austin, TX)

Austin, TX;
Remote;
Scottsdale, AZ

Location:

Downtown Austin, TX or Old Town Scottsdale, AZ (In-Office);
Remote considered for the right candidate

At most companies, IT is seen as a back-office support function. Reset passwords. Approve access. Keep the WiFi working. Not here.

At , IT is a mission-critical driver of security, productivity, and operational excellence. As our VP of Information Technology, you will own the entire internal technology ecosystem that powers a fast-scaling SaaS company. This isn’t just about support—it’s about strategy, systems, and building an environment where 100% of our people can do their best work every day.

This is a hands-on executive role . You’ll set vision, but you’ll also roll up your sleeves. You’ll design systems that scale, eliminate friction in how we work, and keep our people secure without slowing them down. From device management and SaaS tools to automation, compliance, and employee experience, IT at  is not an afterthought—it’s a lever for growth.

We’re looking for a leader who thinks like an engineer, acts like an operator, and delivers like an owner. If you’ve ever dreamed of stepping into a VP-level role where you can shape the future of internal IT at a profitable, growing SaaS company—this is it.

Who We Are

We’re , a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ global brands you know:
Target, Canonical, UPS, Leica, Direc

TV, GoPro, Marriott, and more.

We’ve built a $35M+ business with just 70 people by hiring smart, disciplined, and high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we’re scaling with discipline—and this role is central to that growth.

We are open to candidates based in our Austin, TX or Scottsdale, AZ offices, and we also welcome remote candidates who bring the right level of seniority and impact. We trust our leaders to choose the environment where they do their best work.

Our Austin office is downtown with sweeping views of the Capitol, a gym, and all the amenities of a world-class workspace. Our Scottsdale office is in the heart of Old Town, with huge windows ️, craft coffee ️, free drinks, and catered breakfast every day —plus direct access to some of the best lunch and happy hour spots in the city.

Twice a year, we bring the entire company together for energizing off-sites in cities like New York, Nashville, Miami, and San Diego.

Strategic Mandate and Clear Scope

This role is 100% focused on internal systems, tools, and security. You’ll own:

• All internal SaaS platforms, hardware, device management, and user lifecycle tooling.
• Internal compliance, access control, and IT security measures.
• Productivity and support processes for every employee.

This role does not touch customer-facing infrastructure. Where there’s overlap, you’ll collaborate with—and ultimately defer to—the Engineering organization.

What We’re Looking For Cultural and Values Alignment

This role is a live test of our core values. The right candidate embodies:

• Communicate Well – Make complex topics simple, triage with empathy, and align cross-functionally.
• Make It Effortless – Remove friction. Build systems that feel seamless, not burdensome.
• Innovate Constantly – Be curious, proactive, and always looking for better ways forward.

We also expect our leaders to model our people values: tenacity to close, personal integrity, and a deep respect for teamwork.

Key Traits and Expectations

• Appreciates the Foundation – Our current systems work. They got us here. You’ll respect the tradeoffs made along the way, learn the “why,” and deliver incremental improvements before major change.
• Seeks Early Wins – You’ll establish credibility by delivering low-friction, high-impact improvements within your first 30–90 days. Early wins matter.
• Thinks Like a Builder – You’re here to eliminate chaos, not manage it. You’ll design scalable systems and repeatable strategies that improve with scale and stand the test of time.

Skills and Experience You Bring

• Deep comfort in an Apple-native environment.
• Proven hands-on experience with MDM platforms, including building custom…