IT Manager - Observability & Automation

** Overview:
**** Scope:
**** Our current technical environment:**
* ** Operating System:
** Windows & Linux
* ** Hyper converged Environment:
** VMWare
* ** Programming languages**:
Python, Power Shell, and Shell scripting
* ** Cloud Architecture**: MS Azure (Terraform, ARM templates, AKS, Virtual Networks, Azure AD)
* ** Configuration management tools**:
Ansible and Terraform
* ** Dev Ops Tools:
** GIT, Git Lab/Git Hub and Docker
* ** Storage :
** Net App
*
* What you’ll do:

**** What we are looking for:
*** Bachelor’s degree in computer science, MIS or engineering related field or equivalent work experience.
* ** 10+ years
** of combined related work experience and minimum of
** 5 years
** of experience observability, monitoring, or automation leadership roles.
* Strong hands-on knowledge of observability tools such as
** Datadog, Dynatrace, App Dynamics,
** Splunk, Elastic, Prometheus, Grafana.
* Expertise in automation tools/frameworks:
Ansible, Terraform, Puppet, Service Now Orchestration, scripting (Python, Power Shell, Shell).
* Experience with cloud platforms preferably Azure and hybrid environments.
* Strong understanding of Dev Ops, SRE practices, CI/CD, and ITIL processes.
* Excellent leadership, communication, and global stakeholder management skills.
* Knowledge of Unix/Linux or Windows operating systems, VMware, Network, Backup and Storage experience with supporting and troubleshooting stability and performance issues.
* Demonstrated problem-solving and decision-making capabilities to meet the organizations developing needs and growth.
* Demonstrate agility and responsiveness.
* Ability to work in a fast-paced environment and meet tight periodic reporting deadlines.
* Ability to work under strict deadlines to meet or exceed team goals.
* Experience in Microsoft technologies – MS Azure, Azure AD & O365.
* Experience working with virtual and remote team members and stakeholders.
* Knowledge of Information Security regulations and compliance standards.
* Basic knowledge on Network switching, routing, firewalls and MPLS circuits
* Strong focus on people development.
* Strong technical experience with IT Infrastructure, systems administration, Platform Sizing, capacity planning and Infrastructure Cost Reduction
* Good Knowledge of ticketing tools like Service Now.
* Relevant certifications such as PMP, Six Sigma, and ITIL are preferred.
* Knowledge in Cloud Technologies – Private, Public, Hybrid, IaaS+, PaaS, SaaS
* Basic Knowledge of Palo Alto SDWAN &Prisma
** Our Values
** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
* Blue Yonder is the proven leader in artificial intelligence and machine learning (AI/ML)-driven supply chain and retail solutions for 4,000 of the world’s leading retail, manufacturing, and logistics companies. Blue Yonder’s world-class client brands include 75 of the top 100 retailers, 77 of the top 100 consumer goods companies, and 8 of the top 10 global 3PLs. Running Blue Yonder, you can plan to deliver.
* The Observability and Automation Manager will be responsible in building and managing enterprise-grade monitoring, observability, and automation frameworks.
* This role will be responsible for defining strategy, implementing tools, and driving adoption of observability and automation practices across infrastructure, applications, and business services. This role requires strong technical expertise in monitoring platforms, AIOps, automation frameworks, and a proven ability to collaborate across engineering, operations, and business teams.
* Collaborate with Product owners, Engineering, and internal IT teams to achieve business objectives.
* Define and drive the observability and automation strategy aligned with business and IT objectives.
* Lead a team of engineers and specialists responsible for monitoring, observability, and automation initiatives.
* Partner with application, infrastructure, and Dev Ops teams to ensure observability and automation standards are adopted enterprise wide.
* Own the design, implementation, and operations of…