Senior Observability Engineer - Elasticsearch, APM, Azure, Service

Senior Observability Engineer - Elasticsearch, APM, Azure, Service now page is loaded## Senior Observability Engineer - Elasticsearch, APM, Azure, Service now locations:
Hyderabad:
Bangalore time type:
Full time posted on:
Posted Todayjob requisition :
254284
** Scope:
*** Receives work assignments through the ticketing system or from Lead Administrators or management.
* Provide Level 3/4 support for all observability capabilities across cloud, on-premises, and hybrid environments, with a primary focus on the Elastic Observability Platform.
* Design, implement, and maintain end-to-end monitoring, logging, tracing, and alerting systems using the Elastic Stack (Elasticsearch, Kibana, Elastic Agents/Beats, Logstash, APM).
* Collaborate with internal and external stakeholders to ensure reliable telemetry, high-quality alerting, and seamless integrations with infrastructure, networks, SaaS platforms, and cloud services.
* Ensure security, scalability, performance, and availability of observability systems and enterprise monitoring pipelines.
* Support monitoring maturity initiatives by improving instrumentation, reducing alert noise, and delivering actionable operational insights.
* Develop and maintain synthetic monitoring, user-experience metrics, health checks, and alerting for key SaaS applications including Workday, Salesforce, and Service Now.
* Support incident management by providing real-time dashboards, correlation insights, root-cause analysis data, and overall observability-driven improvements to MTTD and MTTR.
* Provide documentation, observability standards, and runbooks while guiding internal teams on dashboards, alert tuning, and best-practice monitoring patterns.
* Work closely with Cloud, Infrastructure, Network, Application, and Security teams to ensure cohesive telemetry coverage and continuous improvement of monitoring across the enterprise.
* Required to provide on-call support during off-duty hours on weekdays, weekends, and holidays on a rotating basis.
** Our Current Technical Environment:**
* ** Tools:
** Elastic Stack (Elasticsearch, Kibana, APM, Logstash, Beats / Elastic Agents), Service Now, Azure Monitor, API integrations.
* ** Platforms:
** Azure cloud services, VMware, Linux/Windows servers, enterprise networking, Kubernetes/Containers.
* ** SaaS:
** Workday, Salesforce, Service Now, Jira, Confluence, Microsoft 365 (Teams, Exchange, SharePoint).
* ** Programming & Scripting:
** Power Shell, Python, Bash, API integrations.
* ** Cloud Architecture:
** Azure (ARM Templates, Terraform), container environments, hybrid cloud.
* ** Monitoring Concepts:
** Logs, metrics, traces, synthetics, anomaly detection, machine-learning–based alerting, RCA dashboards, ILM policies.
*
* What You’ll Do:

*** Receive work assignments from the ticketing system or leadership and execute observability engineering requests.
* Architect, deploy, and manage Elastic-based observability solutions across hybrid cloud and on-prem environments.
* Configure dashboards, visualizations, alert rules, anomaly detection jobs, and ML-based detections within Elastic.
* Optimize ingestion pipelines, index lifecycle management (ILM), retention policies, and search/query performance.
* Integrate Elastic Observability with Azure, VMware, network devices, Microsoft 365, Service Now, and API-based data sources.
* Implement logs, metrics, and traces instrumentation across infrastructure, cloud workloads, network systems, and containers.
* Build synthetic monitoring checks, baseline performance metrics, and user-experience monitoring for critical SaaS applications.
* Design and refine alerting strategies to reduce false positives and improve detection precision.
* Support incident response by providing real-time monitoring views, RCA data, correlation insights, and post-incident analytics.
* Maintain dashboards, documentation, and runbooks for internal teams.
* Train teams on Elastic usage, dashboard interpretation, and alert tuning for operational excellence.
* Collaborate with cross-functional teams (Cloud, Infrastructure, Enterprise Apps, Security) to define and enforce monitoring standards.
* Participate in major initiatives to embed observability…