Expert Support Engineer

Expert Support Engineer page is loaded## Expert Support Engineer locations:
Monterrey time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
February 27, 2026 (30+ days left to apply) job requisition :
254629

Blue Yonder

Title:

Expert Support Engineer Overview The  Senior Technical Architect – Cloud Infrastructure is responsible for leading the design, architecture, and governance of cloud-based infrastructure solutions. This role provides deep technical expertise across public, private, and hybrid cloud environments, ensuring that solutions are secure, scalable, cost-optimized, and aligned with enterprise strategy. The Sr. Architect partners with leadership, engineering, and operations teams to drive cloud transformation, modernization, and innovation initiatives while mentoring technical teams.

Scope
• Define and own cloud infrastructure architecture standards, patterns, and reference designs
• Lead architecture and design for new cloud services, migrations, and modernization programs
• Govern cloud platform security, compliance, resiliency, and cost optimization practices
• Provide technical oversight across IaaS, PaaS, networking, storage, and identity services
• Partner with engineering, operations, security, and application teams to ensure alignment with enterprise strategy
• Evaluate and introduce emerging cloud technologies, automation, and best-practice frameworks
• Support roadmap planning, capacity forecasting, and platform scalability initiatives
• Mentor engineering teams, enabling skill development and consistent architectural adoption

Our current technical environment (optional)
• Microsoft Azure
• VMWare Esxi What you’ll do (Add KPI’s & Specific Responsibilities)
• Define cloud infrastructure architecture, standards, and best practices across AWS, Azure, and/or GCP.
• Lead the design and delivery of large-scale cloud solutions including migration, hybrid integration, and modernization initiatives.
• Provide technical leadership for projects involving containerization, microservices, serverless, and Dev Ops automation.
• Oversee cloud governance, cost management, and security compliance in alignment with organizational policies.
• Evaluate emerging cloud technologies, conduct PoCs, and recommend strategic adoption.
• Collaborate with application, security, and infrastructure teams to ensure end-to-end solution alignment.
• Establish capacity planning, performance tuning, and disaster recovery strategies in cloud environments.
• Lead vendor/partner engagements and provide expertise in contract and solution negotiations.
• Mentor and guide architects, engineers, and support teams across cloud and infrastructure domains.
• Present cloud strategy, architecture roadmaps, and recommendations to senior stakeholders.

What we are looking for (Add Team Specific Qualifications & Education)
• Bachelor's degree in Computer Science, Information Technology, or a related field
• 12+ years of progressive infrastructure experience, with 5+ years in cloud architecture roles.
• Deep expertise in cloud infrastructure design and operations (AWS, Azure, and/or GCP).
• Strong knowledge of networking, security, identity, and hybrid cloud integration.
• Hands-on experience with IaC and automation tools (Terraform, Ansible, Cloud Formation, ARM, etc.).
• Proficiency in container and orchestration platforms (Docker, Kubernetes, AKS/EKS/GKE).
• Familiarity with CI/CD pipelines, Dev Ops practices, and observability solutions.
• Strong knowledge of governance, compliance, and Fin Ops principles in cloud.
• Excellent communication, leadership, and stakeholder management skills. (ID071)
** Our Values
** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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