EDiscovery Program Manager

eDiscovery Program Manager – Pay Pal

Join to apply for the eDiscovery Program Manager role at Pay Pal
.

The Company

Pay Pal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, Pay Pal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. Pay Pal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a Pay Pal or Venmo account balance, Pay Pal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.

Our Pay Pal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk.

We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

We are seeking a highly skilled eDiscovery Project Manager who will be responsible for developing and executing plans for the preservation, collection, review and production of electronic data in coordination with both internal teams at Pay Pal and external counsel. They will serve as a key partner in managing assigned client relationships across Pay Pal.

• Scope:
  The project & program responsibilities are focused on internal information system-specific project tasks or non-technical project completion using an internal customer perspective, both typically from initiation through delivery.
• Organize daily activities based on organizational goals.
• Develop and implement new programs that support objectives.
• Monitor projects and oversee project managers.
• Evaluate program strengths and weaknesses.
• Develop program budgets and plans.
• Meet with stakeholders to discuss program status and goals.
• Improve strategies with the marketing team.

• 5+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.

• Lead end-to-end eDiscovery projects from initial consultation through final production.
• Manage project scope, timelines, budgets, and client expectations across multiple concurrent matters.
• Coordinate cross-functional teams including attorneys, technical staff, and vendors.
• Develop and maintain project documentation, workflows, and status reports.
• Oversee data preservation, and collections from Microsoft 365 and Google Workspace environments.
• Manage data processing workflows in Relativity, including optimization and troubleshooting.
• Execute complex productions adhering to varying specifications and legal requirements, including productions to government agencies.
• Perform forensic collections and analysis when required.
• Develop and maintain scripts to automate workflows and enhance efficiency.
• Configure and administer Relativity backend infrastructure and databases.

• A solid understanding of eDiscovery and the litigation support industry as a result of several years of experience in project management positions with law firms, corporate legal departments or eDiscovery service providers.
• Extensive experience with the Relativity platform, including Relativity One and other Relativity products, including administration and backend configuration.
• Demonstrated proficiency across all phases of the Electronic Discovery Reference Model:
• Information governance and identification.
• Preservation and collection.
• Processing and review.
• Analysis and production.
• SQL scripting and database management capabilities.
• Proven experience with…