Junior Project Coordinator

Title :
Junior Project Coordinator
Department :
Product Engineering
Reports to : CEO
Location :
Scottsdale, Arizona About Wise Pelican

Wise Pelican is hiring a dedicated Junior
Project Coordinator who will keep our product engine organized, documented, and clearly communicated across the company. You ll be the connective tissue between our developers and the rest of the business, focusing on maintaining Jira, documenting changes, coordinating internal updates, even supporting QA so our engineers can stay focused on building.

In this role, you ll partner closely with our CEO and development team to keep projects moving, translate technical work into clear documentation, and announce system updates to internal stakeholders. If you re detail-oriented, curious, and excited about learning how software gets built in a fast-moving SaaS environment, this is a strong entry point into product and project management.

Wise Pelican is an innovative leader in real estate marketing solutions, empowering real estate professionals with cutting-edge tools and services. As a growing company with a global workforce, we foster a dynamic, inclusive work environment that promotes growth, innovation, and collaboration.

This position is a full time position located in Scottsdale, Arizona.

• Maintain and organize our JIRA boards : create and update tickets, assign tasks, and ensure work is properly tracked and prioritized

• Follow up with developers and stakeholders to keep tasks moving and maintain accountability on deadlines and status updates

• Create and maintain clear documentation for features, changes, and internal processes (requirements, how-to guides, SOPs, and release notes)

• Announce system and product updates to internal teams through clear, user-friendly communications (Slack, Looms, Trainual, internal demo-sessions, etc.)

• Assist with QA by helping write test cases , executing basic tests, logging issues, and verifying fixes before and after releases

• Support the CEO and Product Engineering team with lightweight coordination work:
  meeting notes, action items, and process clean-up

At first…

• Audit and clean up existing JIRA boards and workflows so our dev team has a clear, simple view of current work

• Standardize ticket templates (requirements, acceptance criteria, definitions of done) for the development team to use

• Set up a repeatable process for release notes and internal product update announcements

• Start a basic documentation hub for product changes and internal “how this works” guides

Once you get your footing…

• Own the day-to-day hygiene of JIRA and related tools, ensuring projects are planned, tracked, and updated consistently

• Run or support recurring product/engineering rituals (e.g., backlog grooming, sprint planning, retros) as needed

• Maintain a lightweight internal “product updates” calendar and communication rhythm for non-technical teams

• Help refine and improve our QA and documentation processes over time, based on feedback from devs and internal stakeholders

• 0–2 years of experience in a SaaS, startup, or tech environment in a coordination, analyst, support, or operations role OR a strong internship background with similar responsibilities

• Comfortable using tools like JIRA (or similar project management tools), Google Workspace, and Slack

• Strong written communication skills; you can turn technical details into clear, simple, internal documentation and update announcements

• Detail-oriented and organized; you enjoy checklists, structure, and making sure nothing falls through the cracks

• Proactive about asking questions, seeking clarity, and following up with people to move work forward

• Curious about how software products are built and interested in growing into product management, project management, or operations over time

• You've worked within the Entrepreneurial Operating System (EOS)

• You've maintained or administered Jira (or another issue-tracking system) for a team before

• You've written internal documentation, feature summaries, or release notes that non-technical teammates actually read and use

• You've helped with QA, UAT, or basic testing…