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Senior User Support Specialist - Hybrid; Scottsdale
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-01-01
Listing for:
IntelliPro Group
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A global HR solutions leader is seeking a Sr User Support Associate to manage user inquiries and provide solutions in a hybrid work model. The ideal candidate should have at least 1 year of customer-facing support experience, excellent written communication skills, and technical aptitude. Responsibilities include troubleshooting user issues, achieving key performance indicators for efficiency, and collaborating with team members for optimal service delivery.
This role requires working from the Scottsdale office three days per week to enhance team collaboration.
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Position Requirements
10+ Years
work experience
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