Director, IT Service Desk & End-User Experience; Onsite
Listed on 2026-10-06
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IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Desktop Support
Provn, Inc. seeks an experienced Service Desk Leader to run end-user support for ~2,000 employees on-site in Scottsdale, AZ. You will own Tier-1/2 support, device imaging, and onboarding, driving a fast, self-service-first experience with AI deflection.
You will build the knowledge base, automate routine tasks, and measure CSAT/SDI service-desk metrics while aligning with IT governance and security standards.
Join us at Provn, Inc. as our next Director, IT Service Desk & End-User Experience (Onsite) in Scottsdale, AZ, United States.
This role, Director, IT Service Desk & End-User Experience (Onsite) at Provn, Inc., could be your next move.
Are you ready to take on the Director, IT Service Desk & End-User Experience (Onsite) role at Provn, Inc.?
We would love to welcome a new Director, IT Service Desk & End-User Experience (Onsite) to our group in Scottsdale, AZ, United States.
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