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IT Service Delivery Lead: Incident Release

Listing for: Kapitus
Full Time position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 118000 - 189000 USD Yearly USD 118000.00 189000.00 YEAR

Job Description & How to Apply Below

Position: IT Service Delivery Lead: Incident, Change & Release

Kapitus is seeking a Service Manager to oversee Incident, Change, and Release Management, coordinating across Infra, Dev Ops, Security, and Engineering to ensure stable IT operations. You will own the CMDB and drive continuous process improvements while reporting to executives on service quality and metrics.

The role requires 8–10+ years in ITSM, strong ITIL knowledge, and hands-on experience with Service Now/Jira Service Management, AWS, and CI/CD.

The following role is for a IT Service Delivery Lead:
Incident, Change & Release with Kapitus.

This role, IT Service Delivery Lead:
Incident, Change & Release at Kapitus, could be your next career step.

Are you ready to take on the IT Service Delivery Lead:
Incident, Change & Release role at Kapitus?

We would love to welcome a new IT Service Delivery Lead:
Incident, Change & Release to our organisation in Mesa, AZ, United States.

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