E&S Underwriting Manager, Renewal

Company Details

Berkley Aspire is passionate about making excess and surplus lines business easy to transact. We differentiate ourselves by continually innovating to bring market-leading technology and services to our agents and their clients.

From direct bill with installments, to not requiring renewal applications for 80% of our small business policies, we focus on making it easy, expeditious, and efficient for agents and consumers.

Berkley Aspire writes from small, minimum premium policies to accounts over six figures. We offer General Liability, Property, Inland Marine and Excess policies through Berkley appointed agencies in 49 states.

• Aspire offers Medical, Dental and Vision coverage. Our onsite Scottsdale, AZ Wellness Center and company wide Employee Assistance Program are free to employees and are here to support your overall well‑being. Our flexible work schedule with a work‑from‑home day means you can balance work and life like a pro.
• Our Health Savings Accounts have automatic company contributions if you sign up, and we offer Flexible Spending Accounts, STD, LTD, life insurance policies, and more. Plus, we offer a 401(k) program, profit‑sharing program, and stock purchase plan – investing in your future has never been so rewarding.
• We’ve got you covered with competitive paid time off, paid sick time, and 12 weeks of paid parental leave. Plus, you get paid holidays, a floating holiday, and paid volunteer time – because giving back to the community is important to us at Aspire!
• Come grow with us! Level up with company‑sponsored conferences, tuition assistance, and industry‑related education and exams. We have many internal promotional growth opportunities – because we believe in growing together.
• We believe in working hard and playing hard. We embrace team building and are enthusiastic about sponsoring fun activities inside and outside of the office. Our Plum Benefits program gives you cost‑free access to thousands of exclusive travel and entertainment discounts – it's like a VIP pass to fun.

Located in our Scottsdale, AZ office or the western US, the Underwriting Manager, Renewal will oversee the underwriting support functions within the underwriting department and directly supervise the Renewal Underwriter team.

They are responsible for oversight of all workflows and processes in support of the renewal underwriting teams, including the training, mentoring and development of assigned staff to ensure that all work is processed within company established service standards and in compliance with company quality objectives.

The Underwriting Manager, Renewal will work closely with the Underwriting leadership team to implement and execute Aspire’s Commercial Underwriting strategy to drive profitable growth and achieve business unit objectives.

• Evaluate, accept, reject or modify risks within established underwriting guidelines and authority. Comply with company policies, procedures and rating plans when evaluating and managing risk.
• Responds to internal and external client inquiries.
• Monitor the workloads of Renewal Underwriters and make appropriate adjustments as needed to ensure all transactions are processed within company established service standards.
• Monitors the workflow queues and moves work appropriately among team to ensure all work is being processed within the set department SLA times.
• Review and underwrite fast track and non-fast track renewals as needed, based upon authority granted, achieving renewal premium retention and rate change objectives.
• Provide subject matter expertise on systems, processes and procedures.
• Serve as the first point of contact for assigned team members as well as a referral authority as needed for the Renewal Underwriting team.
• Coach, train and mentor the Renewal Underwriting team including training of new hires and ongoing/continuing education of existing staff. Provide situational coaching and mentoring.
• Evaluate, monitor and recommend improvements to current processes and workflows to gain efficiencies for underwriting functions. Works with underwriting management to update processes, guidelines, procedures, workflows and training…