Assistant In House Marketing Manager

We Put the World on Vacation

Travel Leisure Co. is the worlds leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Assists the In-House Marketing Manager in overseeing the daily operations and productivity of the In-House Marketing Team. Assists in the interviewing hiring supervision training development and behavior / performance management of associates.

• Direct supervision of In-House Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution). (45% time)
• Maintain total site marketing penetration standards set by management. Run daily reports to include but not limited to Daily Arrival Report, Daily In-House Report, Owner Arrival report. Prepare daily and weekly status reports to include but not limited to Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines. Prepare additional reports deemed necessary by management.
  
  (30% time)
• Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow. Coordinate with sales regarding new / changes in marketing programs (booking / gifting policies). (10% time)
• Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour statuses bookings coding etc. Order and maintain departmental supplies (collateral material uniforms etc.). (10% time)
• Other duties as assigned (5% time)

Minimal

• Education:
  
  High School Diploma, GED or equivalent.
• Training requirements:
  None.
• Knowledge and skills:
  • Excellent verbal and written communication skills; must maintain a high level of professionalism at all times.
  • Ability to effectively coach, counsel and motivate direct reports.
  • Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners).
  • Ability to efficiently multi-task.
  • Ability to negotiate effectively.
  • Working knowledge of marketing databases.
  • Ability to recruit, train and develop employees.
  • Ability to lead by example.
  • Detail oriented and accurate.
  • Ability to carry out responsibilities in accordance with the organizations policies and applicable laws.
  • Demonstrated problem solving ability.
• Technical
  
  Skills:
  
  Maintain up to date knowledge on all company systems such as:
  Mainframe Focus and CRS.
• Job experience:
  Two (2) years marketing experience required primarily in vacation ownership industry.
• Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel Leisure Co. benefits include:

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements including tenure – speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ... including the title and location of the position for which you are applying.