Pet Groomer Trainee

Join Pet Smart as a Pet Groomer Trainee
. We’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together.

About Life At Pet Smart
At Pet Smart, we believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits That Benefit You

• Paid weekly
• Health benefits:
  
  medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for full-time associates
• Career pathing
• Development opportunities

Job Summary
Pet Smart’s Pet Stylist in Training is responsible for engaging with pet parents and their pets while providing positive experiences and best-in-class salon services.

Essential Responsibilities

• Performs full menu of bath, brush, and grooming services and standalone services under supervision.
• Develops and displays safe technical skills that will meet or exceed the company's minimum expectations.
• Recommends additional health and wellness solutions with Pet Parents based on pet’s needs.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone, and at the sales register.
• Greets pet parents, answers their questions, and assists with making reservations in the salon.
• Conducts salon appointment reminder calls, maintains client records, and consults with pet parents on services offered.
• Performs check-in and check-out procedures for grooming appointments.
• Promotes opportunities to grow salon sales to help achieve sales targets and productivity.
• Recommends, informs, and sells merchandise and services.
• Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area.
• Assists and works in other departments as required.

Qualifications

• Successful completion of Pet Smart’s Salon Academy training and safety certification program.
• Prior grooming experience preferred.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds.
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair.

Pet Smart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.