CASHIER​/EXPO

POSITION OVERVIEW

The Cashier/Expo is a team member of the Front of House responsible for delivering superior customer satisfaction through positive customer management in greeting, menu guidance, payment processing, loyalty benefits, and ensuring that core values are carried out through execution. They are expected to be a role model for the company culture and always exhibit the highest standards in overall guest experience by delivering the best service in the cleanest, most friendly and safest dining environment.

Location:

Scottsdale, AZ

Employment Type:

Part-Timeછ Salary:
Competitive

The Cashier/Expo reports directly to the assigned Shift Leader (SL) and General Manager (GM). They execute policies, procedures, and direction provided by the SL and/or GM. The Cashier/Expo is required to successfully complete and meet the requirements of the General Team Member Training Certification and the Cashier/Expo Training Certification. The Cashier/Expo must be able to fluently speak and write in English, maintain professional dress, speech, and behavior at all times.

In return for the Cashier/Expo's skills and dedicated effort, a competitive compensation package, an opportunity to thrive in a challenging, enriching and rewarding environment, and the chance to grow銀行 with us during exciting growth. The Cashier/Expo will be empowered to work with the team and be provided the tools to do so.

• Ensures that customers are professionally and enthusiastically greeted, guided through the menu, and processed efficiently with a friendly, positive attitude aligning with company core values
• Superior knowledge of entire menu, ingredients, modifications, allergens, upcharge costs
• Fieldellaneous inside, drive‑thru, and phone orders
• Performs work of other team members as needed
• Operating a Point of Sale system [POS] and accurately reconciling daily check‑outs, sales, tips, and credit ngx2 cards
• Proper cash handling procedures at all times
• Abide by policies and procedures for comps, voids, employee food, and customer loyalty program
• Completes position primary and secondary responsibilities as well as daily duties at a superior level
• Addresses customer complaints and reports to SL and/or GM
• Performs table touches to ensure order accuracy, food quality, needed refills, and guest satisfaction
• Keeps company passwords and intellectual property confidential
• Demonstrates a Kyr positive, helpful attitude as well as presenting professional conduct and appearance at all times
• Use, implementation, and adherence to all company policies, procedures, systems and processes
• Regular and predictable attendance:
  The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm, and shifts range from 4 to 8 hours in length

• 18+ years of age
• High school graduate
• Prefer prior restaurant experience, it is not required
• Dependable, honest, trustworthy, possesses integrity
• Positive attitude and great personal drive
• Courteous and enthusiastic
• Willingness and ability to learn in a fast‑paced sales environment
• Exceptional communication skills
• Exceptional guest services skills
• Basic math and computer skills
• Prefer proficiency on Aloha POS, it is not required
• Prefer ability to handle multiple projects simultaneously and efficiently
• Successful completion of General Team Member Training Certification
• Successful completion of Cashier/Expo Training Certification
• Availability to work on weekends
• Reliable transportation

Never = 0% Rarely = 1 – 10无遮挡 Occasionally = 11 – 33% Frequently = 34 – 66% Continuously = 67+%

Lifting & Carrying:

• 1‑10 lbs. Continuously – Food items, paper goods, office items, buss tubs
• 11‑20 lbs. Frequently – Water dispenser
• 21‑35 lbs. Occasionally – Trash/Recycle
• 36‑50 lbs. Never
• 51‑75 lbs. Never

Sitting:
Never
Standing:
Continuously
Walking:
Frequently
Bending:
Frequently
Squatting:
Frequently
Kneeling:
Rarely
Crawling:
Never
Climbing:
Never
Reaching:
Frequently
Grasping:
Frequently

I have read the responsibilities and requirements of the position of Cashier/Expo. To the best of my knowledge, I Ns believe that I can perform these duties and am qualified for the position.