Keyleader

POSITION SUMMARY

As one of the leading online fashion brands, Princess Polly Retail Stores is nothing short of exhilarating! We create world‑class in‑store customer experiences, build brand loyalty, host influencer events, and drive sales through client relationships. We are looking for a Key Leader to lead a passionate, skilled and innovative team that is obsessed with making an outstanding impression on every person who walks through the door.

Our Retail Store Keyleader embodies drive, enthusiasm, and a natural talent for inspiring others. They're entrusted with overseeing store opening and closing duties while cultivating exceptional customer service, serving as a cornerstone within our dynamic and fast‑paced retail setting.

Supporting the Store Manager and Assistant Manager, they lead the team in achieving exceptional customer experience, sales goals and upholding operational efficiency. Ready to step up as manager on duty, they exhibit leadership and accountability as needed, motivating our team through constructive feedback, development and training. Their passion for retail and strong leadership skills make them an invaluable asset as we strive to create an unforgettable in‑store experience for our customers!

What you will do:

• You will lead and motivate the sales team to achieve sales targets and provide excellent customer service whilst contributing to their career development.
• You will perform operational duties inclusive of but not limited to: opening and closing registers, visual merchandising execution, inventory management, light housekeeping.
• You will build brand loyalty and awareness through memorable in‑store experiences in a fast‑paced retail environment.
• You will demonstrate a commitment to our company Values, our innovative Business style, our People Leadership principles, and our outstanding Customer First approach.

• 3+ years in retail industry
• 1+ year experience in retail management
• Excellent leadership and communication skills
• Ability to motivate and inspire associates to achieve their goals
• Strong problem‑solving skills and the ability to make quick and effective decisions
• Exceptional customer service skills
• Great sense of style
• Ability to work flexible hours, including nights and weekends

$17 – $19 per hour.

Full time – 30+ hours per week.