Lilly Pulitzer Lead Sales Associate

Company Description

The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world‑class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award‑winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess.

The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all – except for you!

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on‑site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, including two employer‑funded medical plans, meaning $0 premium if you enroll in the employee‑only tier!
• 401K, Direct Deposit, etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

Lead Sales Associate for Lilly Pulitzer at the Fairmont Scottsdale Princess is a full‑time, hourly position responsible for the overall management and performance of the Lilly Pulitzer shop. Reporting directly to the Retail Manager, this role is focused on achieving budgeted net sales and direct contribution goals, while delivering an exceptional guest experience and embodying the Lilly Pulitzer brand. The Lead Sales Associate is also responsible for building and leading a high‑performing team and is expected to consistently model the company’s Core Values and Core Leadership Qualities.

Building High Performing Teams

• Recruit and develop an A+ team
• Develop, inspire, and retain top talent
• Coach and develop to maximize the success and selling potential of all sales associates
• Set and reinforce clear and aligned expectations, performance, results and accountability with all associates
• Effectively and fairly manage and drive high performance of all associates
• Create a strong store culture consistent with the Lilly Pulitzer brand, resulting in a positive and motivating atmosphere
• Ensure onboarding and continued training of the Lilly Pulitzer sales associate team
• Ensure that all staff is trained properly in their respective roles and responsibilities
• Deliver an exceptional guest/customer experience
• Demonstrate high level of business acumen
• Protect the assets of the store
• Strong organizational and operational competencies
• Achieve or exceed Budgeted Net Sales
• Positively communicate personal and outlet sales goals (Budget, ADS, UPT, SPH, EES) promotions and incentives to team
• Understand financial results, annual budget and utilization of information to impact business favorably
• Apply and foster strategic and critical thinking

Daily Meetings & Tasks

• Strong command of store
• Review daily AVERO commentary, follow up and accountability
• Daily merchandise pull/restock
• Responsible for overall organization and optimization of store functionality
• Compliance with retail store and company policy and procedures
• Safeguard assets of store
• Build and cultivate effective relationships with the guest/customer
• Maintain an upbeat, with a team approach, atmosphere within the Sales Team, that encourages growth and creativity
• Inspire others to deliver an exceptional in store experience consistent with company culture
• Create an optimistic, high energy, team oriented, and sunny store atmosphere

Weekly Meetings & Tasks

• Attend the weekly Retail Leads meeting
• Review and submit weekly buyer's report
• Review and execute product specials, sales promotions, and new product launches

Quarterly Meetings & Tasks

• Execute quarterly shop inventories in partnership with Retail Manager and Retail Distribution Center Team
• Create and schedule quarterly shop deep cleaning
• Review Team training needs developing appropriate training plans

Selling Effectiveness

• Analyze business performance and develop clear, actionable plans to optimize results and ensure effective…