Client Success Representative

Overview

Client Success Representative at Cardone Ventures

Base pay range: $36,000.00/yr - $/yr

On-site

Location:

Scottsdale, AZ

Workplace

Location:

Fully onsite

The Market Development Associate will be responsible for following up on leads who engage in Cardone Ventures products and convert them into customers. Duties will include reaching out to current and potential clients to increase participation with events, calling cold leads, qualifying, and setting appointments with senior sales staff. In order to be successful in this role, you will need to have an understanding of the sales process and dynamics and demonstrate superb interpersonal skills.

$95k-$125k (CSR's OTE including base)

• Building rapport and developing long-term client relationships through active listening, asking quality questions, and addressing client needs attentively.
• Taking a proactive approach to studying the business model, calls, concepts, and strategies.
• Ensuring that clients feel confident leaving a discussion with you after talking about a product or service because of your ability to educate them on the value.

• Make 250 outbound calls daily to generate new leads, ensuring 2.5 hours of talk time per day to maintain high engagement and lead generation volume.
• Schedule appointments weekly, targeting meetings with clients and closers.
• Assist in closing Essentials deals, contributing to Essentials Workshop ticket sales.
• Manage a pipeline of prospects using the company CRM (Hub Spot), and conduct daily reviews of leads and lead sources to maintain accuracy and pipeline health.
• Provide accurate information regarding the Cardone Ventures business model, our partnership with Grant Cardone, and our Executive Leadership.
• Ask qualifying questions to assess the client's industry, revenue, profitability, and other key business metrics.
• Document all client conversations in Hub Spot in a clear and concise manner, ensuring information is accessible to fellow Sales Associates.
• Ensure compliance with Hub Spot Sales Policy and maintain up-to-date records of all client interactions.
• Participate in weekly role-play opportunities to continually improve skills and confidence in the sales process.
• Effectively communicate the value proposition of Cardone Ventures to all business owners and ensure alignment with their goals.

• Strong ability to talk through common occurrences in Break point 1-3 to business owners.
• Demonstrates a great attitude, takes massive action, and is organized and disciplined in following the sales process.
• Ability to leverage Hub Spot CRM and be accurate in taking notes on clients.
• Can memorize the Essentials Workshops (People, Finance, Leadership) sales script without deviating in order to master the conversations.
• Ability to explain the Cardone Ecosystem (CTTI, GC Licensee, Cardone Capital, Cardone Ventures...etc) to a client in a clear manner.
• Ability to meet sales targets for specific offers or deals that take priority during the sales cycle (i.e. Black Friday Deals, Summits, Essentials).
• Comfortable with consistent follow up and ability to get creative when reaching out to clients (i.e. video messages, gifts…etc).
• Knowledgeable of the Product and Pricing guide and stay up to date with any changes.
• Thorough understanding of CU and Master Cardone Ventures Products & Services.

• GED or high school diploma preferred.
• At least 1-2 years’ work experience in a sales specific role with a training, organizational development or content development focus.
• B2B experience is preferred.

We offer a comprehensive benefits package for full-time employees that includes:

• Medical, dental, and vision for FT positions and their dependents
• Vacation and sick time policy that increases based on tenure with the company
• Employee Assistance Program through Guardian
• 401k with up to 3% Company match
• Pet Insurance through SPOT for your 10X pets!
• Competitive parental leave policy: 100% paid - 8 weeks for primary caregiver, and 4 weeks for secondary caregiver + 1 month remote for both
• Employee wellness initiatives including a 100% paid for gym membership and access…