Account Manager; Scottsdale, AZ

Location: Old Town Scottsdale, AZ - No Remote Candidates

The most valuable relationships in enterprise sales aren’t won once — they’re earned again and again.

As an Account Manager at , you’ll own renewals and expansions with Fortune 500s, global brands, and fast-scaling enterprises that already trust us with mission-critical workflows. These customers have chosen  to power secure file transfer and automation across their organizations. Your mission is to renew that trust, grow that trust, and turn it into long-term, multi-year partnerships.

This isn’t a “maintenance mode” role. At , Account Managers are strategic sellers who maximize both the revenue and the quality of revenue from existing customers. You’ll drive renewals, structure expansions that touch multiple teams and departments, and shift customers into the long-term contracts that stabilize our business and theirs. Every conversation you lead will be meaningful, high-impact, and career-defining.

You’ll sell boldly, backed by a product you can be proud of and an engineering team that delivers ’ll learn how to expand accounts strategically, deepen customer reliance on , and turn single contracts into enterprise-wide relationships. And you’ll do it all as part of a high-performing, in-office team that sets the standard for excellence in renewal sales.

This isn’t just another account management job. This is where you turn renewals into growth engines — and build the kind of skills and track record that set elite sellers apart.

We’re , a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands you know:
Marc Jacobs, Grub Hub, Michelin, Hot Topic, , Planet Fitness, KFC, and more.

We’ve built a $35M+ business with just 70 people by hiring smart, disciplined, and high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we’re scaling intentionally — and Account Management is central to that growth.

Our Scottsdale office sits in the heart of Old Town: a bright, modern space with huge windows ️, craft coffee ️, free drinks, and free catered breakfast every day . Step outside and you’re surrounded by some of the best lunch and happy hour spots in Arizona. Twice a year, we bring the whole team together for energizing off-sites in cities like Austin, Nashville, and Miami.

This isn’t about “maintaining” accounts. It’s about protecting, growing, and maximizing them.

In this role, you will:

• Master the Product: Become a  expert, understanding features, integrations, and use cases at a level that builds credibility with both technical and business stakeholders.
• Run Strategic Renewals: Lead conversations that reinforce value, uncover evolving needs, and secure long-term partnerships.
• Drive Expansions: Identify growth opportunities across departments, child sites, and feature adoption, and close expansions that deepen reliance on
• Guard Revenue with Discipline: Protect every dollar of revenue by rightsizing plans, preventing churn, and converting monthly accounts into stable annual or multi-year contracts.
• Navigate Complex Accounts: Manage multi-stakeholder relationships across IT, security, and business leaders, keeping deal control and momentum.
• Forecast and Execute: Maintain accurate renewal and expansion pipelines, prioritize intelligently, and consistently deliver on growth and retention targets.

• Partner with Enterprise Customers That Matter: You’ll manage relationships with Fortune 500s, global brands, and fast-scaling enterprises. These aren’t small renewals — they’re strategic contracts that shape how organizations operate.
• You'll Be the Guardian of Revenue: Every dollar of existing revenue is yours to protect, grow, and improve. You’ll stabilize unpredictable usage into committed contracts that fuel company growth.
• Build Career-Lasting Skills: From renewal strategy to expansion selling, you’ll sharpen the abilities that define elite sellers — skills that compound throughout your career.
• Sell With Leverage and Confidence: Unlike cold new-logo selling, you start ahead — customers already trust
• Drive Predictability and…