Security Ambassador

Position Title:

Security Ambassador
Department:
Security

Reports To:

Security Manager/Director of Facilities
Classification:
Non-Exempt

Location:

Scottsdale, AZ

The Security Ambassador at Scottsdale National Golf Club will be responsible for greeting all members and their guests with a service level this is unrivaled in the golf industry, in addition to providing a safe and secure environment to enjoy year-round. Our Security team lives by three words ... Honesty, Integrity, and Accountability.

• Maintains a professional, respectful and hospitality approach in all interactions
• Greets members and invited guests upon arrival and communicates requests to appropriate staff members
• Maintains accountability of all vendors and/or external guests entering/moving about the property, and professionally de-escalates situations as needed
• Directs traffic as needed
• Follows company policies and procedures, is highly confidential, and protects proprietary information and company assets
• Ensures all required communications are sent in a timely manner
• Communicates efficiently through email, phone, and/or radio
• Monitors surveillance systems
• Assists other departments and teams with duties as directed

• Must obtain certifications in AED, CPR, and First Aid (these are company provided)
• Must possess a valid, current drivers’ license and a clean driving record
• Must possess strong communication skills
• Exhibit strong hospitality and customer service approach
• High School diploma or equivalent education
• Ability to speak, read and write English, Spanish speaking proficiency a plus
• Military or security experience within a luxury retail, resort, hotel or hospitality environment highly preferred

• Must be able to work days, nights, weekends and/or holidays as needed
• This position requires the ability to lift and/or move items up to 50lbs
• This position is required to stand for long periods of time