Chief AI-Driven Client
Listed on 2026-10-16
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Software Development
AI Engineer (Applied/Software)
Gusto seeks a transformational Head of Client Experience to redefine agentic CX in an AI-native world. You will design and execute a vision to delight clients now and in the future, leading a cross-functional CX team and partnering with Product and Engineering to integrate AI into client workflows.
You will balance technology with humanity, drive outcomes, and report to the CEO on CX transformation initiatives across Symmetry and Gusto offices, including Scottsdale.
For the Chief AI-Driven Client Experience position at The Wrap, we are reviewing applications now.
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This posting is for the Chief AI-Driven Client Experience role at The Wrap, based in Scottsdale, AZ, United States.
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