Freight Broker; Tue-Sat

Position: Freight Broker (Tue-Sat)

Join to apply for the Freight Broker (Tue-Sat) role at Allen Lund Company

Our Story

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!

Why we’re Awesome!!

• Inclusive company culture
• Training and Development
• Competitive Compensation
• Unparalleled Benefits & Wellness (we mean really good)!
• 401k with a generous match
• Career Growth Opportunities
• Transfer Opportunities
• Share in Company ownership
• Employee Recognition program

Your Role:
Transportation Broker

We are looking for Transportation Brokers to join our team! Transportation Brokers assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. The ideal candidate would work a Tue-Sat shift, be responsible for performing daily "check calls" on loads in transit, handling customer related issues and inquiries, and originating the necessary documentation for freight bills.

What You’ll Do (Your Superpowers in Action!)

Customer Acquisition & Problem Solving (The Closer)

• Sales & Acquisition:
  Contact new customers and be responsible for customer acquisitions
• Relationship Building:
  Develop and increase profitable volume with existing and newly acquired shippers, and build relationships with developing accounts
• Consultation:
  Use strong relationships to understand customer's business, better qualifying them to identify and solve the customer's problems
• Service Excellence:
  Deliver exceptional customer service

Carrier Management & Pricing (The Negotiator)

• Capacity Growth:
  Contact and build relationships with carriers to increase capacity for specific projects and lanes, thereby increasing the overall capacity for the office and company
• Pricing Strategy:
  Gain up-to-date personal knowledge of market freight rates in order to determine a "fair" price to pay trucks and charge shippers
• Rate Negotiation:
  Offer rates established by Senior Transportation Brokers and management, and negotiate as market demands
• Solutions:
  Recommend solutions for customers to Senior Transportation Brokers and/or management

Logistics & Compliance (The Executor)

• Daily Management:
  Perform daily "check calls" on loads in transit and originate necessary documentation for freight bills
• Core Logistics:
  Handle Freight Brokerage and booking loads
• Standards:
  Uphold the company standard following the company principles of Customer, Company, Office

Skills & Experience (Your Arsenal of Awesome!)

• Experience:
  
  Minimum of 3 years experience in Freight Brokerage/customer service. College degree highly desired or equivalent experience
• Mindset:
  Self-motivated, enthusiastic team player who excels in a fast-paced environment
• Service & Ethics:
  Strong customer service orientation and excellent work ethic
• Problem Solving:
  Effective negotiation and problem-solving skills, and ability to handle conflict
• Efficiency:
  Excellent time-management skills with the ability to multitask
• Execution:
  Highly organized and detail-oriented
• Aptitude:
  Ability to quickly process information and make decisions, and work well under pressure in a fast-paced environment
• Communication:
  Excellent and effective communication skills

Seniority Level

Entry level

Employment type

Full-time

Job function

Sales, General Business, and Education

Allen Lund Company is an equal opportunity employer, dedicated to diversity.

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