Hybrid Help Desk Analyst ServiceNow
Listed on 2026-10-30
-
IT/Tech
HelpDesk/Support, IT Support
i-Link Solutions is seeking a Help Desk Analyst () in Dauphin County, PA. This hybrid position requires 5 days in the office and 5 days telework, with shifts 8:00 AM–4:30 PM or 8:30 AM–5:00 PM during training and ramp‑up.
You will handle calls and emails for business applications, determine hardware or software issues, log tickets, escalate when needed, perform routine PC repairs and software updates, and document solutions. Strong communication and teamwork are essential.
This opening is for the Hybrid Help Desk Analyst
- Flexible Shifts & Service Now role at i-Link Solutions.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Hybrid Help Desk Analyst
- Flexible Shifts & Service Now role in the description above.
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