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VoIP & VTC Technician — DoD Onsite

Job in Scranton, Lackawanna County, Pennsylvania, 18501, USA
Listing for: Empower AI
Full Time position
Listed on 2026-10-31
Job specializations:
  • IT/Tech
    VOIP Engineer, IT Support
Salary/Wage Range or Industry Benchmark: 91000 - 141000 USD Yearly USD 91000.00 141000.00 YEAR
Job Description & How to Apply Below
Position: VoIP & VTC Technician — DoD Onsite (15% Travel)

Empower AI in Boyers, PA is seeking a VoIP Technician to install, configure, and support enterprise voice, video, and related services across DoD enclaves. You will troubleshoot registration, call quality, voicemail, and Jabber issues while coordinating with the VoIP Engineer.

The role requires TS/SCI eligibility, DoD 8570/8140 IAT Level I, and hands-on experience with CUCM, Unity, Jabber, and VTC endpoints.

This position is for the VoIP & VTC Technician — DoD Onsite (15% Travel) role at Empower AI.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the VoIP & VTC Technician — DoD Onsite (15% Travel) role in the description above.

We appreciate your interest in this position.

Join Empower AI and contribute to our ongoing work.

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