Divisional Training Administrator - EoE Corporate Services; Regional Training Team East of Eng

The post holder will be a member of the wider HMPPS Learning and Development (L&D) team but will be based within the National Probation Service (NPS). For day‑to‑day and line management purposes the post holder will report to the Divisional Training Manager or their Deputy. The post holder will provide administrative support to aid in the delivery of probation qualifications at a local level and coordinate associated L&D activities.

Regular communications with Divisional hubs, members of the Divisional Training Team and national colleagues support effective and efficient registration of learners, certification claims, preparation for External Quality Assurer inspections and provision of resources for effective training delivery. The post holder will manage all aspects of administration and coordination to support the divisional training team in providing Probation qualifications and L&D activities, acting as the primary point of contact and assisting in day‑to‑day administration.

• Provide administrative support for delivery of probation qualifications at a local level.
• Coordinate L&D activities and communicate with Divisional hubs, Training Team members and national colleagues.
• Support registration of learners, certification claims, and preparation for External Quality Assurer inspections.
• Manage day‑to‑day administration of the divisional training team.
• Provide advice to staff regarding L&D activities.
• Produce data and management information.
• Organise meetings, coordinate diaries, and compile correspondence and documents.

• Delivering at pace
• Changing and improving
• Working together
• Access to learning and development
• Working environment that supports a range of flexible working options to enhance work‑life balance
• Working culture that encourages inclusion and diversity

• A Civil Service pension with an employer contribution of 28.97%
• Annual leave
• Public holidays
• Season Ticket Advance

Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Nationality requirements:

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre‑settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre‑settled status under the European Union Settlement Scheme (EUSS)
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

For more information about the recruitment process, benefits and allowances and answers to general queries, please see the Candidate Information Page:

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.