Customer Transactions Support

We are seeking a motivated and enthusiastic member of the team to work alongside colleagues to support the Customer Transactions Team. You should have excellent verbal and written communication skills and experience of maintaining spreadsheets and systems with accurate data entry.

A key area for this role is to support the delivery of an effective and efficient Blue Badge process. Providing support to Blue Badge applicants on the phone via email and in person. Ensuring that applications are processed in a consistent and timely manner.

This is a very busy and varied role and requires experience of supporting customers with a range of needs and queries including handling conversations of a confidential and sensitive nature. The role provides admin support to the teams other areas of responsibility including Grants Lincs Lotto and Independent Visitors and supports the development of the services key functions.

Hours are generally core office hours however we work on a flexible basis and some evening and weekend work may be required. A flexible attitude and commitment to working as a positive member of the team is required.

Candidates must be able to evidence their right to work in the UK. Please note the council does not hold a sponsor licence to sponsor people to work in the UK.

For more information please contact Catherine Lowe or Laura Flockhart.

We are collectively organised around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well prosperous and connected. We are ambitious for North Lincolnshire we want our area to be the #Best Place for our residents by being the #Best Council we can be. We achieve this through living our values equality of opportunity excellence integrity and self-responsibility in all that we do.

• Annual leave
• Access to pensions
• Salary sacrifice schemes
• Free car parking
• Eye test and glasses reimbursements
• Staff discounts