Patient Care Navigator

Patient Care Navigator

The closing date is 01 March 2026

The Care Navigator plays a pivotal role in supporting safe, effective patient care and ensuring smooth patient flow across Ward 28 and Ward 29. Working closely with the multidisciplinary team, you will help coordinate care from admission through to discharge, promoting early discharge planning and preventing unnecessary delays.

You will support the shift leader in delivering structured and effective board rounds, identify and address barriers to discharge, and liaise with internal teams and community services to facilitate safe, timely transitions of care. The role requires strong organisational skills, clear communication, and the ability to work both independently and collaboratively in a busy surgical environment.

As a Care Navigator, you will contribute directly to improving patient experience, reducing length of stay, and minimising avoidable readmissions, ensuring patients receive high-quality care and are discharged at the earliest safe opportunity.

• Support the Shift Leader in coordinating and delivering effective daily board rounds.
• Promote early discharge planning from the point of admission.
• Identify, escalate, and help resolve barriers to discharge in a timely manner.
• Liaise with the MDT to coordinate patient care and discharge plans.
• Communicate effectively with patients, families, and carers regarding discharge arrangements.
• Work closely with community services and external agencies to facilitate safe transitions of care.
• Ensure discharge documentation and referrals are completed accurately and promptly.
• Monitor patient flow and support timely transfers within the hospital where required.
• Contribute to reducing length of stay and preventing avoidable readmissions.
• Maintain accurate records and provide updates on discharge progress.
• Escalate any concerns relating to patient safety, delays, or complex discharge needs.
• Support service improvement initiatives aimed at enhancing patient flow and experience.

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts – Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) – our Partnership has significant ambitions and is committed to delivering world‑class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas – biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

For more detailed information, please read the job description linked below. As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, and we support open conversations around specific working patterns that suit both the employee and the role.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. We promote and protect the physical and mental health and well‑being of all staff, underpinned by the NHS Constitution and supporting us as an Employer of Choice.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of people's…