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2nd Line IT Support Engineer | Customer-Focused Problem Solver

Job in Scunthorpe, Lincolnshire, DN15, England, UK
Listing for: The HBP Group
Full Time position
Listed on 2026-10-29
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Technical Support, Cybersecurity
Salary/Wage Range or Industry Benchmark: 32000 - 36000 GBP Yearly GBP 32000.00 36000.00 YEAR
Job Description & How to Apply Below

The HBP Group is seeking a 2nd Line IT Engineer to resolve complex technical issues and take ownership of tickets, while keeping customers informed and minimising downtime. You’ll work with 1st line and senior engineers to deliver reliable, high-quality support.

You’ll bring at least 3 years in technical support, strong troubleshooting, and ITIL awareness, plus the ability to explain technical matters clearly and mentor junior teammates.

For the 2nd Line IT Support Engineer | Customer-Focused Problem Solver position at The HBP Group, we are reviewing applications now.

We have an opening for a 2nd Line IT Support Engineer | Customer-Focused Problem Solver in Scunthorpe, England, United Kingdom within IT & Technology.

This role, 2nd Line IT Support Engineer | Customer-Focused Problem Solver at The HBP Group, could be your next career step.

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