Senior Service Desk Engineer - 3rd Line Escalation Lead
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IT/Tech
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Engineering
Job Description & How to Apply Below
The HBP Group is seeking a Senior Service Desk Engineer (3rd Line) to own and resolve high-priority escalations, acting as the senior technical contact during major incidents. The role involves coordinating teams, solving complex infrastructure issues, and travelling to customer sites as needed.
You will lead investigations across Microsoft 365, Windows Server, AD/Entra , Azure and networking, delivering clear, confident updates and longer-term service improvements.
We would love to welcome a new Senior Service Desk Engineer - 3rd Line Escalation Lead to our group in Scunthorpe, England, United Kingdom.
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The Senior Service Desk Engineer - 3rd Line Escalation Lead position in the IT & Technology, Engineering field is open for applications.
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
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