Quality Assurance Lead

Overview

Stepping into the Quality Assurance Lead position means becoming the driving force behind exceptional teaching, learning and compliance across our organisation. This is a role for someone who thrives on raising standards, shaping best practice, and ensuring every learner experiences outstanding education. You'll blend strategic oversight with hands‑on influence: leading audits, guiding tutors, analysing performance data, and championing continuous improvement. If you're motivated by meaningful change, excited by collaboration, and energized by the challenge of delivering excellence across multiple sites, this is your opportunity to make a real, measurable impact.

• Manage robust, reliable, and consistent education quality processes as part of our group‑wide quality assurance team.
• Support the delivery of the effective implementation of the teaching and learning strategy, providing outstanding success for our learners.
• Support and manage quality compliance, including internal and external audits and inspections (such as Ofsted), to ensure strict control and assurance measures are in place.
• Ensure quality, compliance and consistency of all course delivery through review of lesson plans, observations, regular audit checks and reviews of course/learner paperwork, developing support sessions with all tutors as required.
• Lead quality audits, monitor progress, develop observation themes to inform our standardisation schedule.
• Own our quality calendar and cycle – coordinating tracking and ensuring deadlines are met.
• Analyse data, feedback and outcomes, preparing reports for Committee, Board and local authorities as required.
• Implement standards and activities to ensure ongoing improvement of our service, reporting on action against our annual Self‑Assessment Report and Quality Improvement Plan and accompanying targets.
• Support the Quality and Compliance Manager in maintaining our quality and achievement tracking and monitoring systems, preparing regular quality reports, highlighting current position and leading on actions identified.
• Work with teams to share best practice, develop improvements, and maintain strong outcomes.
• Work as part of the wider quality team to ensure all tasks are covered in line with timescales as required.
• Multi‑site working across multiple sites.
• Deliver exceptional teaching, learning, and assessment across assigned programmes.
• Lead curriculum development and ensure alignment with learner needs and accreditation standards.
• Oversee internal verification and support quality assurance processes.
• Mentor, coach and actively monitor Level1 and Level2 tutors against unit delivery.
• Monitor learner progress and implement strategies to raise achievement and attendance.
• Uphold and model high standards of safeguarding, professionalism and inclusion.
• Liaise with employers and external stakeholders to enhance vocational learning opportunities.
• Pursue ongoing CPD in your area of expertise to keep learning current and appropriate.

• Education to degree level or demonstrable relevant equivalent experience.
• Teaching qualification or relevant equivalent qualification with demonstrable teaching experience.
• Recognised industry qualification:
  Qualified IQA Level4, or working towards Qualified Assessor (e.g., Level3 Certificate in Assessing Vocational Achievement).
• Excellent knowledge and practical experience of managing Education contracts and Ofsted Education Inspection Framework (EIF).
• Demonstrable evidence of leadership and management development and skills.
• Organised individual who can plan and monitor a varied workload.
• Strong people skills encouraging collaboration.
• Strong literacy skills with the ability to write clearly and effectively.
• Flexible approach to work and ability to meet challenges and adapt to change.
• Self‑motivated, resilient, with drive and determination to achieve results.
• General awareness of health and safety and building management.
• Comfortable engaging with people both one‑to‑one and in groups.
• Strong IT skills across multiple platforms, with deep knowledge of office tools.
• Strong communicator with excellent customer‑service experience and skills.
• Ability to work as a team under pressure and in a fast‑paced environment.
• Ability to work collaboratively with others, whether in the same team or external support providers.
• Positive, energized, and enthusiastic person, with a real zest for helping others.
• Planning and coordinating is a key driver of motivation.

• Experience leading on quality development initiatives.
• Experience developing QIP action plans and delivering standardisation sessions to support.
• Experience organising enhancement activities to support learner achievement.
• Mentoring qualification.
• Ability to contribute to internal CPD and staff mentoring.