Sales Administrator

TEMPORARY TO PERMANENT SALES ADMINISTRATION JOB - SCUNTHORPE - OFFICE BASED

• We are seeking a proactive and detail-oriented Sales & Administration Coordinator to support our internal teams and contribute to an exceptional customer experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys taking ownership of tasks, and is confident communicating with both customers and internal departments.
  
  Key Responsibilities
  
  Assist the sales and administration team with day-to-day operational duties.
  Process and revise customer sales orders accurately.
  Prepare, update, and email sales quotations to customers.
  Handle customer pre-sales enquiries via phone and email.
  Deliver high-quality customer service at all times.
  Prepare and maintain Excel-based reports for carriers and customers.
  Liaise with carriers to obtain proof of delivery and resolve non-delivery issues.
  Address and resolve sales invoice queries efficiently.
  Convert orders into invoices within the ERP system.
  Raise and manage non-conformance report (NCR) requests from customers.
  Manage general customer correspondence and incoming inbox enquiries.
  Support the external sales team with internal coordination tasks.
  Maintain accurate and up-to-date CRM/ERP records.
  Conduct outbound sales calls to existing customers to drive product growth.
  Prospect new business leads across the industry.
  Contribute to process improvement initiatives and internal reporting development.

This will be on a temporary to permanent contract, so you will need to be available immediately, you will be joining a lovely team in a friendly environment.

The Successful Applicant

Exceptional attention to detail with a focus on accuracy.
Confident user of Microsoft Office, especially Excel and Outlook.
Previous experience with ERP systems is an advantage (not essential).
Strong organisational skills and effective communication abilities.
Proven background in delivering excellent customer service.
Ability to prioritise, manage time effectively, and work independently.

What you'll get in return

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.