Sales Executive

Holiday Home Sales Executive Overview

Are you ready to be part of something truly special?

Following a phenomenal first year of trading, Unity Holidays continues to build on strong foundations to deliver an industry-leading Owner and Guest experience across our holiday parks.

Our Holiday Home Sales team plays a vital role in helping customers turn their holiday dreams into reality. We’re now looking for driven and customer-focused Sales Executives to join our team and deliver exceptional ownership journeys from first enquiry through to handover.

At Unity Holidays, we are committed to recruiting people who are passionate about delivering outstanding results and who thrive as part of a collaborative, high-performing team.

We believe that exceptional owner experiences start with exceptional people. That’s why we invest in our teams, set high standards, and create an environment where our core value of Togetherness truly shines.

If you’re ready to unlock your potential, you’re in the right place. We’ll support your Growth through training, confidence-building and continuous learning – and we’ll always celebrate a job well done.

We are looking for confident, driven and enthusiastic individuals who enjoy working in a fast-paced, target-driven environment.

You’ll take pride in delivering an outstanding customer experience, bring a positive and forward-thinking attitude to every interaction, and be committed to achieving strong results.

You’ll be a natural communicator who can build rapport quickly, understand customer needs and guide them through an exciting purchase journey.

Our teams are built on kindness, respect and inclusivity, and we’re looking for people who naturally contribute to a welcoming environment where everyone can succeed.

• Ability to communicate effectively with a diverse customer base.
• Ability to work in a fast-paced environment and keep calm under pressure.
• A self-motivated, target-driven individual who demonstrates professionalism and resilience.
• Previous experience in a sales or customer-facing role is desirable.
• Confident using IT systems and maintaining accurate records.
• Full UK driving licence.
• Flexibility to work weekends and peak trading periods.

• Managing the full sales journey: Supporting customers from initial enquiry through to completion and handover of their holiday home or lodge.
• Generating opportunities: Proactively managing and following up leads from walk-ins, website enquiries, telephone calls and existing owners.
• Delivering Park tours: Showcasing holiday homes, lodges and park facilities to prospective customers.
• Building relationships: Engaging with new and existing owners to identify upgrade opportunities and maintain long-term relationships.
• Achieving targets: Working towards and exceeding individual sales targets and contributing to overall team performance.
• Pipeline management: Maintaining accurate records, managing your sales pipeline and ensuring consistent follow-up.
• Customer experience: Providing a high level of customer care throughout the sales and after-sales process.
• Presentation standards: Ensuring holiday homes are clean, well-presented and ready for viewing.
• Product knowledge: Developing a strong understanding of stock, pricing and finance options.
• Problem solving: Managing customer queries or concerns effectively and escalating where appropriate.

Our sales operation is busiest during weekends, bank holidays and peak holiday periods, so flexibility is essential.

Availability to work Saturdays and Sundays will be required.

• A supportive team environment in a beautiful resort location
• 25% off Food & Drink for you, your friends & family and 50% when on shift.
• Team recognition schemes including…