Neighbourhood Officer

# Neighbourhood Officer
** Job type:
** Permanent
* * Salary:** £33,345per annum
*
* Location:

** Scunthorpe, North Lincolnshire Apply now## About this role
** Neighbourhood Officer (Scunthorpe, Lincoln , Grimsby and Doncaster areas)
** If you like variety and getting out and about, being a Neighbourhood Officer is a brilliant role. Its non-routine  no two days are the same.

Youll be out in the community managing your own patch, building relationships, supporting tenants, and making sure people feel safe and listened to.

You dont necessarily need housing experience to apply,  were interested in your life skills, your judgement, and your ability to work with people.

*
* Please note:

** The Neighbourhood Officer position based in Scunthorpe is offered on a
** 3-year fixed-term contract**.
** The role
** Managing your own neighbourhood, working directly with customers in their homes and communities   Handling a real mix of casework, site visits, and customer interaction day to day   Working in partnership with internal teams, councils, and external agencies to resolve issues   Making decisions, prioritising your workload, and managing situations as they arise   Dealing with a range of situations, some of which can be complex or challenging
** Skills required
** Strong customer focus and ability to work in partnership   Confidence to work independently and manage your own workload   Ability to build relationships and handle difficult conversations   Resilient, practical, and able to use sound judgement in real-life situations

We welcome candidates with experience beyond housing, including:
Family support or community-based roles   Mental health and wellbeing   Safeguarding   Domestic abuse services   Drug and alcohol support   Probation or similar environments

This role will build your skills - decision-making, resolving conflict, investigating issues, and managing relationships every day.

Youll have the autonomy to manage your own caseload, while being supported by a strong team around you. Your work will have visible impact - improving neighbourhoods, tackling issues, and making a real difference to peoples lives.

Its not always straightforward. Some days are tough, but you can genuinely make a difference.
** We offer
** 30 days paid holiday plus bank holidays and your birthday off   Exceptional leave and 15 hours paid volunteering each year   Annual pay review   Mileage paid at 55p per mile and free parking   No sick days voucher
* 9.5% pension contribution with Aviva and 3x salary life assurance     Enhanced maternity and paternity pay     Simply Health package, including support for you and your family
** Career opportunities
** This isnt just a job, its a long-term career with a strong, values-driven organisation where you can grow and develop. Youll be supported to build your skills and progress, with clear opportunities to move into:
* Senior Housing / Neighbourhood roles
* ASB or enforcement specialist roles

Housing management leadership    Close date for applications Friday 10th July 2026  We want our organisation to reflect the communities we serve, and we actively encourage applications from candidates of all backgrounds, particularly those from groups currently under‐represented in our workforce.

As a Disability Confident Employer, we are committed to creating an inclusive and accessible recruitment process. This means we actively encourage disabled candidates to apply, we work to remove barriers within our recruitment practices, and we guarantee to consider applicants with a disability who meet the essential criteria for the role.

If you need any adjustments at any stage of the recruitment process, please let us know. We are happy to support you to ensure you can perform at your best.
#J-18808-Ljbffr