Bilingual Customer Support Specialist​/Cashier​/Receptionist Frederick Ford

Overview

Full-Time Bilingual (Spanish) Customer Support Specialist / Automotive Cashier / Receptionist with Growth Opportunities – The Hertrich Family of Automobile Dealerships

Are you a customer-focused individual who thrives in a fast-paced environment? Hertrich Family of Automobile Dealerships is seeking a full-time Customer Support Specialist. Bilingual in Spanish is strongly preferred. We offer opportunities for growth and a commitment to exceptional customer experiences across our network of dealerships.

Join a company with deep community roots, 24 dealerships, 13 collision centers, and 19 automotive brands across the Delmarva Peninsula and beyond.

• Competitive wages
• Comprehensive Medical Insurance (for employee & family)
• Dental, Vision, Accident, Cancer & Life Insurance (for employee & family)
• Short- & Long-Term Disability Plans
• Paid vacation, holidays, and personal/sick days
• 401(k) plan with employer match
• Employee purchase discounts

• Answer a multi-line phone system and direct calls as needed
• Greet and assist customers professionally and with a positive attitude
• Process cash and credit card transactions accurately
• Handle customer agreements, service tickets, and dealer exchanges using a computer system
• Perform general office duties, including filing and maintaining inventory
• Assist the Office Manager with additional tasks as required

• Excellent communication skills (verbal & written)
• Pleasant and professional demeanor in-person and on the phone
• Computer proficiency
• Strong work ethic and attention to detail
• High School Diploma or GED required
• Availability to work some evenings and Saturdays

Hertrich Family of Dealerships is committed to building a culture where all employees are valued and supported. We’re dedicated to diversity and encourage qualified applicants from all backgrounds to apply. As a family-owned business, we offer a unique opportunity to grow with a team that cares about your success.

We embrace diversity and are committed to fostering an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Hertrich is a drug-free workplace.

Job Posted by Applicant Pro

• Seaford Buick GMC
• Seaford, DE

Note:

This description reflects the role as posted and may be updated to reflect business needs.