Restaurant General Manager - Seaford

Restaurant General Manager - Seaford

Summerwood Corporation

• Base pay range: $55,000.00/yr - $64,000.00/yr

• Drive excellence in customer service
• Maintain company standards in product and facility specifications
• Supervise food handling procedures and operational processes
• Exercise financial control to meet restaurant profit margin targets
• Select, train, develop and motivate employees
• Serve as a role model in training, conducting customer service, and providing a positive guest experience
• Track, analyze and resolve sources of customer complaints
• Ensure that food safety standards are consistently met
• Develop and drive the annual operating plan and achieve sales growth targets
• Analyze sales, labor, inventory and controllables and take corrective action to meet financial objectives
• Develop store CAPEX requests and interface with vendors
• Maintain facilities and equipment to company standards
• Monitor inventory, food preparation and order fulfillment daily
• Set service speed targets, monitor performance and resolve bottlenecks
• Oversee creation and revision of weekly management and crew schedules
• Direct all restaurant‑level HR activity including crew hiring, performance management and termination up to and including employment relations issues
• Manage the work environment on all shifts to ensure fair and equitable employee treatment
• Develop, monitor and circulate employee staffing plans
• Uphold commitment to legal compliance with all company, state and federal workplace regulations
• Report achievements of operating plan, margin improvement, PRC results, OSAT scores, and learning zone certification levels

• Deliver excellence in customer service and maintain product quality and speed
• Demonstrate strong eye for detail, cleanliness and a positive appearance
• Communicate effectively with customers, staff and management
• Provide hands‑on training and coaching, using performance feedback and business tools
• Apply a business mindset, identifying problems quickly, developing and implementing solutions, and monitoring outcomes
• Transfer knowledge to crew via demonstrative procedures and coaching
• Be technically proficient in all food preparation, production and delivery processes, and food safety procedures
• Hold a high school diploma or GED
• Have supervisory experience in food service or retail environment
• Show ability to maintain financial controls and coach and train hourly employees
• Prove ability to drive customer satisfaction, financial performance and employee satisfaction

• Work Hours:
  
  10 hours per day
• Days per Week: 5 days per week
• Inside/Outside: 95% inside, 5% outside
• Extreme Temperatures:
  Ambient, near ovens and stoves
• Noise Level: Normal

The list of requirements, duties and responsibilities is not exhaustive but is the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when circumstances change.

You are applying for work with a franchisee of Taco Bell. If hired, the franchisee will be your only employer. Franchisees are independent owners, setting their own wage and benefit programs.

• Seniority level:
  Director
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industry: Hospitality

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