Office Manager

Office Manager

Location:

Mirror Lake, Seagoville

The Office Manager is responsible for the day‑to‑day operations of the dental practice, creating a positive experience for patients and staff. The Office Manager provides and implements direction of job responsibilities, and conducts daily assessment of key business indicators. The ideal candidate is task oriented, organized, and a hands‑on leader who “rolls up their sleeves.” The Office Manager is the first point of contact for the Lead Dentist and the Management office.

Human resource responsibilities include staff supervision and performance management.

• Sets an example of exemplary customer service
• Responsible for the overall achievement of production and collection targets of the dental office
• Utilizes solid financial arrangement techniques to help patients overcome barriers to affording treatment
• Implements office protocols and procedures to improve efficiency of workflow, create a “team” environment, and ensure patient satisfaction
• Ensures doctor treatment plans are presented professionally and correctly; continually works on dental knowledge to improve case presentation
• Communicates with patients on outstanding balances in a tactful, but diplomatic manner via phone calls and letters
• Manages routine matters such as time off, schedule changes, policies and procedures, and special projects
• Manages the relationship with insurance carriers
• Submits payroll on time and accurately to the payroll company

• 2–3 years’ experience required
• Experience with Dentrix is a plus
• Bachelor’s degree preferred
• Outstanding professionalism, high moral standards, and a self‑motivated work ethic
• Strong communication and interpersonal skills to build trusting relationships with co‑workers and patients
• Driven personality eager to strive to be the best in the profession and provide the best care for patients

• Paid vacation & paid holidays
• Range of pay – $55,000–$65,000 annually
• 401(k) program with matching contributions
• Benefits offered at 30 hours or more
• Competitive health, dental, and vision plan
• Life insurance and disability insurance

Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.