European Road Freight Coordinator

The Woodland Group are recruiting a European Operations Coordinator for our Team in Seaham. Passionate about Road Freight and experienced in Groupage, The European Operations Coordinator will report to and work with the Operations Supervisor and is responsible for liaising between customers, suppliers and transport companies to ensure efficient and smooth shipment management from start to finish including quoting, costing and invoicing.

Woodland Group is more than just a logistics and supply chain company. Independently owned, the Group continuously challenges itself and its teams to be innovative, quick to adapt, provide expert solutions and create opportunities for clients, team members as well as the business. Our culture thrives on a drive for excellence, opportunities to learn and develop, our diversity and relationship building, as well as our desire to bring skills and passion to a quickly changing and fast-paced environment.

• Manage all aspects of the import & export shipping process for road freight;
• Obtain and communicate, internally and externally, all necessary information to ensure correct measures are in place for shipments
• Obtain and communicate, internally and externally, all necessary information to ensure customer needs are met continuously;
• Liaise between suppliers, forwarders and agents to obtain up to date shipment information and to ensure all shipments are handled to our required levels;
• Ensure customers’ requirements are fully met;
• Provide transport companies with the relevant information to ensure customer collection/delivery requirements are satisfied;
• Ensure correct documentation is on file
• Maintain all files ensuring they are costed and billed correctly in accordance with procedures provided by management;
• Develop and maintain effective working relationships with key customers to develop more business opportunities;
• Develop and maintain effective working relationships with key suppliers to develop best practice processes and cost efficiencies
• Develop and maintain effective working relationships with key stakeholders within the business
• Any other duties as required by management for the smooth and efficient operation of the department.

• Work with the operations team to continually improve processes and business performance;
• Support changes in the role necessary to take the department and business forward; and
• Work to achieve personal objectives set at appraisal and/or those set monthly or quarterly.
• Achieve agreed individual objectives; and
• Understand and adhere to all Woodland policies and procedures relevant to the role.

You will need to live and breathe our core values, customer first approach, sustainability goals and able to work in a fast-moving environment with a great team of people. Naturally, you will embrace an inclusive working environment and be committed to acting with integrity and honesty in everything you do. You'll have previous experience as an Ocean Import Operator or Coordinator.

We have a new UK benefits programme based on what our staff asked us for! This includes...

• Generous holiday allowance which rises with service.
• Recognition awards and Incentives.
• Length of service incentives.
• Enhanced occupational maternity pay.
• Salary sacrifice pension scheme.
• Life assurance.
• Health cash plan.
• Mental health and stress hotline.
• Retail discounts and awards.
• Discounted health club membership.
• Real career opportunities.
• Team bonding opportunities and events.
• To be part of a fast-moving exciting company with a great team of people.
• And much more…

We look forward to you joining our world where WE CARE, WE CONNECT, WE DELIVER.

At Woodland…