Financial Counselor M-F

Financial Counselor II

Full Time, 8:30 a‑5 p, Mon–Fri

In the interest of protecting the health and safety of all patients, associates, and guests, Unity Health has classified some positions as “safety sensitive.” A “safety sensitive” position is any job position in which impaired performance could result in harm to the health and/or safety of self or others. Any associate that is actively engaged in the use of medical marijuana, even if in possession of a valid medical marijuana card, will be excluded from employment in a “safety sensitive” position.

The Financial Counselor II position is the entry‑level position of the Patient Access Services (PAS) financial counseling career path. The Financial Counselor II performs most financial screening functions as outlined below:

• Up‑Front Payment Estimation and Collections
• Emergency Department Registration
• Outpatient Registration and Pre‑registration
• Outpatient Surgery & Special Procedure Registration and Pre‑Registration
• Inpatient & Observation Processing
• Insurance Verification
• Benefits Explanation
• Hospital Cashiering
• Insurance in‑service assistance

Sitting 3‑4 hours; standing 3‑4 hours; walking 3‑4 hours. Moderate lifting of 20‑25 pounds, 1‑10 times per day. Moderate bending, squatting, and kneeling. Frequent fine motor movement with both hands. Manual dexterity to utilize computer. Good visual and hearing discrimination.

• Strong verbal and written communication skills
• Strong computation skills
• Detail Orientation
• Good deductive reasoning
• Good with the public; empathy for patients
• Collaborates with others; team player
• Accepts authority and follows instructions well

• Education:
  
  High school graduate or equivalent. Medical terminology preferred.
• Training and
  
  Experience:
  
  Must be able to accurately type 25‑30 words per minute and pass a clerical examination. After training, must pass internal examinations to demonstrate mastery of Patient Access Services computer applications. Previous experience in hospital admissions, business office and/or physician’s office preferred.
• Job Knowledge:
  After training, must pass internal certification examinations to demonstrate understanding of Patient Access Services overall competencies.

Entry level

Full‑time

Finance and Sales

Hospitals and Health Care