Senior Accounting Analyst

Senior Accounting Analyst - CSU - Monterey Bay

This individual will assist with the end to end process of Electronic Accounts Payable within the company. This will provide the opportunity to initiate communication, ensure resolution of field issues, and respond to requests and questions related to the process.

Candidates must have unrestricted authorization to work in the United States. We are unable to provide sponsorship or take over sponsorship of an employment visa for this role.

Key Responsibilities:

• Provides daily support to field personnel utilizing the Electronic Accounts Payable functionality
• Researches and gathers information for root cause analysis, working with other teams as is required
• Monitors support desk tickets and resolve and respond to requests in a timely manner
• Assists in creation and maintenance of support and training materials
• Identifies support trends and related opportunities for enhancement of the electronic invoicing process
• Performs other duties as assigned

Qualifications:

• 4 year degree preferred
• 3 years of customer service experience (Accounts Payable experience a plus)
• Proficiency in Microsoft Office, Support Desk and Database systems
• Strong customer service focus, effective organizational and planning skills
• Working knowledge of Remedy, preferred
• Ability to work under pressure of tight deadlines, learn quickly and self-motivate

Chartwells Higher Ed maintains a drug-free workplace. Associates at Chartwells Higher Ed are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave.