Intern - Guest Products Analyst; Summer

Alaska Airlines

Interns at Alaska Airlines, Hawaiian Airlines & Horizon Air join teams throughout different departments and work on visible projects that impact our guests and business. Beyond hands-on experience, interns also get the opportunity to network with fellow employees and company leaders through various intern events and programming. Our interns also receive unlimited standby travel benefits during their internship, which means that many weekends are filled with jet setting across our growing network.

This internship is for summer 2027. Our internships are full-time for 12 weeks, and we offer two program timelines to align with different academic calendars.

This internship will be located in Sea Tac, WA. If not already in the internship city, candidates will be required to relocate for the duration of the internship.

This internship is designed solely to provide you with skill development and valuable work experience. While the internship provides helpful experience for future opportunities at Alaska Airlines, Inc, it does not guarantee a relevant role will be available at the conclusion of the internship nor future employment.

Become part of a dynamic environment that offers a hands‑on internship experience. We are looking for talented and enthusiastic students to contribute toward key projects that support our business, community and cultural growth. Experience a work environment that thrives on innovation, collaboration and partnership.

• Analyze data from guest satisfaction, flight attendant comments and delay information to create actionable insights into the performance of the Food, Beverage and Catering Operations teams.
• Perform analysis on retail program sales and take‑rate data combined with waste and guest feedback on our fresh food pre‑order program; then partner with various team leads to create strategies and tactics to improve sales, reduce costs and increase guest satisfaction.
• Provide support for Inflight Guest Products dashboard and reporting by using various productivity tools such as Excel to automate and streamline current reporting and analytics processes.
• Support our business management team with reviewing budgets and preparing data for our annual budget planning process.

Required

• Working toward a Bachelors degree with a focus in Analytics/Data Science, Operations, Marketing or Customer Experience.
• Experience working in Excel and other office productivity tools such as PowerPoint.
• Basic coursework in Finance, Accounting and Mathematics.
• Currently enrolled in an undergraduate program and have at least one semester or quarter of school remaining after the internship.
• Must have achieved a junior or higher academic standing at the time of application.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• Analytics tool exposure to programs such as Tableau or Power BI helpful but not required.

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

USD $25.00/Hr.

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand‑by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Travel benefits begin on day one
• Up to six employee choice travel credits

Equal Employment Opportunity Policy Statement

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure…