Services Program Manager

LCSNW Seatac Main, 4040 S. 188th Street, Sea Tac, Washington, United States of America

Posted Friday, January 2, 2026 at 11:00 AM

Lutheran Community Services NW is a non‑profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope

WHAT WE WILL DO FOR YOU:

As an employer of choice, we’re deeply committed to supporting our employees—because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well‑being, growth, and peace of mind

• A 37.5 per hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
• Employer‑paid short- and long‑term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacation in your first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency recognized holidays
• 2 floating holidays to use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to our Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

HOW YOU WILL MAKE AN IMPACT:

All LCSNW team members contribute to our mission of partnering with individuals, families, and communities for health, justice, and hope. As the Program Manager for Housing & Employment Services, you play a key role in ensuring that individuals and families facing housing instability or barriers to employment receive coordinated, compassionate, and effective support. You will bridge communication between staff, clients, leadership, and community partners to ensure smooth service delivery, promote stable housing outcomes, and strengthen pathways toward economic self‑sufficiency.

Your leadership will guide the team in providing trauma‑informed, culturally responsive, and goal‑oriented services that empower clients to achieve long‑term stability.

• Resource Management: Oversee budget allocation, grant utilization, program enrollment, and staffing decisions to ensure efficient and impactful service delivery across housing and employment programs.
• Strategic Planning: Collaborate with internal and external stakeholders to develop and implement strategies that strengthen housing stability, employment readiness, and client self‑sufficiency.
• Program Development: Oversee daily program operations and contribute to designing, improving, and evaluating services that address emerging community needs in housing and workforce development.
• Community Engagement: Build and maintain strong partnerships with stakeholders, leaders, landlords, employers, service providers, and community partners to expand client opportunities and support coordinated care.
• Impact Measurement: Utilize established metrics to track program outcomes related to housing stability, employment placement, service utilization, and contract compliance. Ensure readiness for audits, accreditations, and reporting requirements.
• Advocacy and Representation: As directed, represent Housing & Employment Services at community meetings, funder events, and partner gatherings. Advocate for client needs and equitable access to housing and economic opportunities.
• Organizational Leadership: Foster a culture of collaboration and nurturing professional development within the team.

HOW YOU WILL BE A GREAT FIT:

• At minimum 3 years of management or supervisory experience
• 3-5 years of related professional experience
• Bachelor’s in related field; substantial relevant experience will be considered in place of degree
• Fluency in English and additional language(s) as outlined in the job posting, both spoken and written
• Intermediate mastery of business applications and productivity suites
• Demonstrates resilience,…