Ramp Agent

About WFS

Join Worldwide Flight Services and contribute to timely delivery of cargo shipments, luggage, and on‑time flights while operating safely and securely. We perform at the highest level for our customers every day and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on five continents.

As a Part‑Time Ramp Agent, you will be responsible for essential ramp service tasks, including loading and unloading baggage and cargo, marshalling aircraft, and performing water servicing. A focus on safety and attention to detail is crucial. This position is covered by a collective bargaining agreement.

• Marshal aircraft upon arrival and departure.
• Load and unload cargo/baggage on and off aircraft.
• Safely drive and operate ground support equipment, including belt loaders, tugs, and baggage carts to pick‑up and deliver cargo/bags between the terminal, warehouse, and aircraft.
• Sort and load baggage.
• Perform ground service functions, such as connecting/removing ground power and ground start units and water service.
• Perform aircraft pushback, wing walking and related guide man functions.
• Maintain a secure work environment.

• High school diploma or GED equivalent.
• Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more).
• Valid driver’s license; must be maintained throughout employment.
• Strong communication skills for coordinating with team members and flight crews.
• Flexibility to work varied shifts, including weekends, holidays, and nights.
• Basic mechanical aptitude for operating ground support equipment.
• Ability to pass background checks and comply with airport security regulations.
• Attention to detail and a commitment to safety protocols.
• Fluently read, write, and speak the English language.
• This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU). Union membership and dues are required.

• Previous experience in aviation or ground handling operations.
• Familiarity with aircraft types and airport layout.
• Knowledge of safety regulations and protocols in the airport environment.
• Experience operating ground support equipment, such as tugs, belt loaders, and forklifts.
• Strong problem‑solving skills and the ability to remain calm under pressure.
• Excellent teamwork and interpersonal skills for effective communication with colleagues.
• Ability to multitask and prioritize tasks in a fast‑paced environment.
• Basic computer skills for completing paperwork and using scheduling systems.
• Strong customer service orientation and a positive attitude toward passenger interactions.

• Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs.
• Frequent standing, walking, and moving throughout the airport terminal or warehouse.
• Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage.
• Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow.
• Manual dexterity required for handling documents, operating computers, and using two‑way radios.
• Ability to remain on your feet for extended periods (up to 8 hours or more during shifts).
• Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance.
• Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins.
• Ability to work in a noisy environment, such as near aircraft engines and ground support equipment.

• Pay in advance through Daily Pay app.
• On‑spot awards offered through Awardco Platform.
• Medical care options for full and part‑time employees.
• Employee extras: travel discounts, pet insurance, and discount shopping.
• Wellness programs offered to all employees.
• 401(k) program offered.
• Internal mobility and transfers available.

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.