Administrative Assistant

Overview

Milliman's Seattle Health Practice is looking for an Administrative Assistant to work under the direct supervision of the Administrative Manager, supporting the leadership and team in our Seattle office. This position will contribute toward team goals and include specialized individual responsibilities. Duties include office management and coordination, ticket system processing and management, planning and executing staff events, staff support activities (such as new hire onboarding), billing invoice support, and occasional operations project coordination.

Milliman's Seattle Health Practice serves a wide variety of organizations, including insurance companies, health plans, state and federal agencies, healthcare providers, reinsurance companies, providers, Accountable Care Organizations (ACOs), and employers. The staff consists of 180+ actuarial professionals in addition to healthcare consultants, IT, Administrative, and other non-actuarial staff.

By joining Milliman, you will be working with some of the most experienced, most capable people in the health industry. Through our mentor program, you will have a dedicated colleague available to help guide your career growth. For the right candidate, these opportunities will help you grow professionally while enjoying the work you do.

• Planning and organizing a variety of staff events such as networking lunches, monthly social events, leadership and/or client meetings. Assisting with large annual company events or meetings as requested.
• Acting as liaison with lunch delivery vendor and the main point of contact for daily lunch deliveries. Responsible for the overall efficiency of this program.
• Maintaining a clean, organized office space and staff kitchen area. Ensuring that conference rooms and communal spaces are ready for use at all times.
• Assisting staff with reserving office workspace as requested and monitoring use of our office space.
• Tracking inventory of office supplies and placing supply orders on a regular basis.
• Supporting our staff through compiling expense reports as requested.
• Providing support to our Billing Team by drafting and reviewing client invoices or other support tasks as requested.
• Executing daily administrative tasks at a high level, including responding to requests through a ticketing system.
• Providing daily monitoring of our ticket system and either fulfilling requests or assigning them to the appropriate team member.
• Providing support to team members, staff, and leadership with special projects as needed.

Professional Qualifications

• Some college education required; bachelor's degree preferred.
• One to two years of prior administrative experience in a fast-paced, dynamic, and collaborative environment preferred.
• Experience coordinating events is required.
• Intermediate or higher proficiency with Microsoft Office applications (Teams, Word, PowerPoint, Excel, Outlook) and Adobe Acrobat. Experience managing Microsoft SharePoint is a plus.
• Availability to work on-site at our Seattle office, with minimal overtime as necessary.
• Strong written and verbal communication skills, professional demeanor, adaptable and flexible mindset, and the ability to solve problems in a fast-paced, ambiguous environment.

Personal Qualifications

• Ability to stand, walk, lift, and move objects weighing up to 25 pounds.
• Visual acuity to prepare, read, and analyze printed and electronic data.

Preferred Qualifications

• Organized and Detail-Oriented:
  Utilizes technology tools to organize, manage and track a variety of tasks to completion with strong accuracy and follow-through.
• Adaptable to change:
  Quickly adjusts to shifting priorities or tasks and demonstrates a growth mindset.
• Resourceful:
  Able to find solutions and be creative in solving problems.
• Accountability:
  Takes ownership of work duties and deadlines, shows initiative, and follows through on commitments.
• Aptitude with Numbers:
  Comfortable working with numbers and able to check data with high accuracy; experience with billing and invoicing is a plus.
• Self-motivated:
  Proactively seeks opportunities for improvement and skill development; proven ability to prioritize…