Administrative Coordinator Orientation Programs

Administrative Coordinator for Orientation Programs

FLSA Status: Nonexempt

Months Per Year: 12

Hours Per Week: 37.5

Employment Status: Full-Time

Work Model: On-site

Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability.

Seattle University strives to be a welcome, open and safe campus climate for all who live and work at Seattle University.

• Effective Team
  
  Collaboration:
  
  Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.
• Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non‑verbally.
• Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.
• Flexibility and Innovation: Embraces change, approaching problems with curiosity, adaptability, and is committed to making a positive impact.
• Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.
• Outcomes‑Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Orientation Programs supports new first‑year and transfer undergraduate students, and their families and supporters, in their transition to college life and the Redhawk community at Seattle University. We serve approximately 1,500–2,000 new students throughout each academic year across the First Hill and South Lake Union campuses. Orientation at Seattle University is a hybrid experience for incoming students that includes online tasks and modules, virtual appointments and events, and in‑person events on campus.

Additionally, we plan and implement various transition, anti‑melt, and retention initiatives aligned with student and campus‑wide needs. Orientation Programs is part of the Division of Student Success.

The Administrative Coordinator for Orientation Programs is a key leadership role, responsible for overseeing departmental communications, customer service processes, event logistics and operations, student employee hiring and timesheets, and budget reconciliation. This work is done in collaboration with the Orientation Programs team, including the Director, Graduate Coordinator, student leader staff, and multiple campus partners. This team member is a critical resource for incoming students and their families, often serving as the first connection some make with our campus community.

The Administrative Coordinator also manages a physical office suite that is shared with two additional offices (First‑Gen Student Support; Parent & Family Engagement). The Administrative Coordinator is directly supervised by the Director of Orientation Programs. This team member works in‑person Monday‑Friday from 8:30 am–4:30 pm.

The major responsibilities of this position include the following domains:

• Enable a welcoming and inclusive office suite and reception area for internal and external visitors.
• Navigate communication and engagement with a diverse and broad range of audiences and identities.
• Serve as primary contact and manager of Orientation Programs email, phone, and in‑person inquiries with internal and external audiences.
• Design/implement strategic communications plan for incoming students and families via the Slate CRM, including creation of email and text messages, graphic content, and call campaigns.
• Assist in developing and implementing departmental marketing, social media, and presentation content.
• Manage content layout and updates for…