Student Programs & Event Manager

Key to Change's mission is to inspire underserved youth through world-class music instruction and support their development as self-aware leaders.

Key to Change seeks an experienced, highly organized, and student-centered Student Programs & Events Manager to lead the day-to-day administration of the organization's student programs and the planning and execution of its growing calendar of educational, community, and special events.

This position is a central point of coordination for the student and family experience, helping guide families from initial inquiry and admission through enrollment, registration, participation, retention, and continued engagement. The Manager oversees essential registrar functions, including student records, scheduling, tuition administration, financial aid administration, attendance, and family communications, while working closely with faculty and organizational leadership to ensure that programs operate with consistency and excellence.

The Student Programs & Events Manager also owns the operational planning and execution of major student-facing events and educational programs, including guest artist masterclasses, concerts, Open Houses, the Solo String Festival, Inspiring Possibilities Series, college readiness programs, outreach activities, school-based events, and the Spring Salon Fundraiser.

This is not an entry-level administrative position. The successful candidate will be expected to independently manage complex programs and events, anticipate needs, solve routine operational problems, communicate professionally with students and families, and take ownership of work from planning through completion.

• Own the administrative student journey from inquiry and application through enrollment, registration, onboarding, retention, and re-enrollment.
• Maintain accurate student and family records, schedules, attendance information, program requirements, and related documentation.
• Coordinate lesson, studio class, workshop, and program schedules in collaboration with faculty and leadership.
• Serve as the primary administrative liaison to music instructors for student scheduling and program logistics, coordinating lesson assignments, teaching schedules, schedule changes, and related student and family communications in collaboration with instructional and organizational leadership.
• Manage terms: fall, winter, spring, and summer enrollment processes and deadlines.
• Provide timely, accurate, and professional communications to current and prospective students and families.
• Administer tuition-related student services and established payment processes in partnership with the Director of Operations & Chief of Staff.
• Administer financial aid and scholarship processes, including collecting documentation, maintaining records, communicating awards, and monitoring compliance with established procedures. Financial aid award decisions and individual award amounts remain with the Executive Director.
• Document and continuously improve admissions, registration, enrollment, and family-facing procedures.

• Independently develop project plans, timelines, staffing needs, communications, and day-of execution for Key to Change's student-facing and special events. For these activities, the Manager coordinates registrations and student participation; communicates with families, faculty, guest artists, vendors, and partners; prepares event materials; manages venue and logistical needs; coordinates staff and volunteers; develops run-of-show documents; and oversees appropriate post-event follow-up.

• Execute student recruitment and enrollment activities, including prospective-family follow-up,…