Principal Executive Assistant

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry from the ground up. We are an American technology company and one of the fastest-growing retail companies that has established an unparalleled reputation for being a leading and reliable force in global commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.

At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always‑on, high‑tech, and hyper‑connected world.

As a Principal Executive Assistant, you will serve as a trusted strategic partner to senior leaders across Coupang's technology organization. This role extends beyond traditional executive support and requires exceptional judgment, proactive planning, organizational agility and the ability to anticipate business needs before they arise. You will manage complex executive priorities, drive operational excellence and serve as a critical connector across teams, stakeholders and global functions.

The ideal candidate is a highly experienced executive support professional who thrives in fast‑paced, ambiguous environments and demonstrates outstanding discretion, initiative, and business acumen. They must be capable of independently managing competing priorities, driving execution on critical activities, and creating structure where none exists.

The ideal candidate will be a detail‑oriented planner with the demonstrated ability to communicate and respond effectively and efficiently while maintaining flexibility, a sense of humor, and most importantly grace under pressure.

• Own complex calendar management for Vice President and Senior Director level executives, prioritizing meeting requests based on business impact, organizational dynamics and sensitivity.
• Proactively anticipate scheduling conflicts, absorb urgent requests, protect cross‑time‑zone responsiveness and develop alternate plans without direction when priorities shift.
• Manage end‑to‑end domestic and international travel arrangements
• Ensure travel plans, calendars and executive communications remain fully synchronized at all times.
• Attend key meetings, capture notes, document decisions and ensure action items, owners and timelines are clearly established before meetings conclude.
• Coordinate and manage multi‑location meetings with Executive Assistants and stakeholders across global offices.
• Serve as a key member of the team by fostering engagement through team events, off‑sites, all‑hands meetings, recognition activities and team‑building initiatives.
• Create and manage logistics for team events while actively contributing to culture, engagement and team effectiveness.
• Maintain organizational charts, team documentation and operational trackers using Excel and other productivity tools.
• Manage budgets and spending related to team activities, events, travel, and organizational initiatives while ensuring compliance with company policies.
• Draft, review and send…