FCS Program Coordinator

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Full Time Regular LIHI Administration, Seattle, WA, US

4 days ago Requisition

Salary Range: $32.45 To $34.51 Hourly

REPORTS TO:

Program Manager

PAY RANGE: $32.45 - 34.51 hourly

HOURS:

Full time - 40 hours a week - Monday-Friday 8AM - 4:30PM

Medical, dental, vision, retirement, life insurance, long term disability insurance and sick leave are available to employees. Employees accrue 116 hours of vacation during the first year and receive 11 paid holidays. (Prorated for part-time employees).

POSITION TYPE:
Non-Exempt, Non-union position

• Train Case Managers on the FCS assessment process, resubmissions and supporting documentation
• Perform onsite sessions for both groups and individuals
• Update program documentation and track case management engagement
• Respond to support requests from case managers

• Research client Medicaid benefits and behavioral health history in relevant databases to determine program eligibility based on health and risk factors
• Notify supportive services staff and leadership of status changes and make necessary entries in appropriate databases
• Train and assist Case Management teams with Medicaid enrollments for clients Assessments and Submissions
• Input and manage program enrollment approvals and denials
• Work with Case Management and supporting partners on assessment resubmissions
• Monitor assessments and resubmissions for timeliness and consistency
• Track enrollment trends and outcomes

• Provide support for Case Managers on how to compose case notes for FCS billing eligibility
• Maintain accurate enrollment records on Salesforce CMS
• Review the accuracy and completeness of assessments and documentation by case managers, prepare documents to send to the funder for authorization.
• Coordinate corrections with supervisors as needed.
• Prepare requests for authorization that were not acknowledged or did not receive a response from approval partners.
• Review authorization denials and communicate with relevant team members to obtain additional justification for eligibility and resubmit assessments for approvals.
• Work with program staff and supervisors to obtain any missing or incomplete documentation.
• Assist in preparing statistical reports for funding sources as needed.
• Provide back-up support for administrative tasks for peers in other programs as needed and as appropriate as requested.
• Other related tasks as assigned.

• Proven ability to work with minimal supervision.
• Experience with Content Management Systems, Salesforce a plus
• Experience with data management
• Computer skills
  - Excel, Google Sheets and CSV exports, including proficiency in Microsoft office products.
• Proficiency with Spreadsheets to include basic formulas, filters, and pivot tables.
• Excellent problem solving and conflict resolution skills.
• BA degree or work experience equivalence.
• Two (2) years’ experience in administrative/operations setting.
• Ability to structure tasks and responsibilities within a weekly schedule in order to meet due dates and funding deadlines.
• Familiarity with working for a not-for-profit organization.
• Demonstrated ability to maintain strict confidentiality.
• Ability to work as a member of a diverse team in a fast-paced setting.
• Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

• Demonstrated ability to work with people with sensitivity to cultural, race,…