Partner Operations Manager, Prime Video, Partner Operations Management

Partner Operations Manager, Prime Video, Partner Operations Management

Join to apply for the Partner Operations Manager, Prime Video, Partner Operations Management role at Prime Video & Amazon MGM Studios

How often have you had an opportunity to be at ground zero of a disruptive, fast‑growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast‑growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach.

If this sounds interesting, come build the future of streaming entertainment with us!

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies – all with the ease of finding what they love to watch in one place. We offer thousands of popular movies and TV shows from Originals and exclusive content to exciting live sports events. Members can subscribe to add‑on channels, rent or buy new releases, and enjoy content in over 240 countries.

We are searching for a Partner Operations Manager who will build strategic partnerships with world‑renowned studios, oversee global content publication, be passionate about processes and innovation, and navigate both business and technical aspects in a complex environment.

• Own partner performance metrics, hold partners accountable to Amazon delivery specifications, and continuously raise the bar on partner performance.
• Build strategic partner relationships with partner executive teams, consistently leaving them better than you found them.
• Contribute to defining product value propositions, advantages, and limitations.
• Be engaged in product development with product managers and engineering teams, ensuring operator use cases are correctly represented.
• Drive operational efficiency by continually refining operational processes and influencing product/engineering teams to enable automation.

• Drive innovation in delivery capabilities and product adoption by influencing and partnering with engineering, product, and tech teams.
• Drive partner adoption of the digital supply chain roadmap, gain alignment across multiple key stakeholders, and execute on goals.
• Design workflow strategies for accelerated content delivery in multiple languages and formats, while simplifying and eliminating redundant practices.
• Streamline business and technology solutions that strengthen partnerships while advancing services.
• Work effectively in a team environment and cross‑functionally with Prime Video Catalog technology teams, engineers, business teams, analytics, and product.

Our mission is to make Prime Video the streaming provider of choice for customers and content providers. We aim to create a friction‑free self‑service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability.

• Bachelor's degree or equivalent experience in a relevant field.
• Experience with end‑to‑end ownership of major project deliverables.
• Strong written and oral communication skills, able to communicate with all levels in the organization.
• Leadership experience of cross‑functional teams to deliver products and projects on tight deadlines.
• Experience coordinating complex products with stringent technical requirements, development cycles, and schedules.
• Ability to think creatively, deal with ambiguity, and manage changing and competing priorities.
• Ability to manage, analyze, present, and communicate relevant results to senior management.

• Experience in digital supply chain, account management, partner management, operational management, or business development within large global organizations.
• Demonstrated ability to work cross‑functionally with engineering, design, and marketing/business counterparts to deliver online products or services.
• Advanced skills with Excel, Access, or similar database tools.
• Ability to understand customers and their behavior to drive new feature development.
• Exceptional…