Senior Product Manager - Retail B2B

About Lululemon

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in.

As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

The Digital Product Management team is a key part of the overall Global Digital, OMNI & Guest Support Team. This team will work to create a uniquely Lululemon, truly differentiated and elevated online guest experience for Geography & Channel, working closely with partners in Technology, UX and Operations. This role specifically supports our growing wholesale and alternative channels business through development of scalable digital platforms that power global franchise, wholesale, and partner operations.

• Responsible for understanding how your specific product aligns with the overall business/company strategy, what guest/business problems need to be solved and what inputs are required.
• Responsible for creating and owning the product vision, strategy and roadmap for new features for one or more mid-scale and mid complexity products.
• Document high-level requirements, acceptance criteria and KPI’s that push the product strategy forward and achieve key objectives.
• Attend, participate and lead agile ceremonies and demonstrate completed features to stakeholders for digital products supporting pre-buy, order capture, and partner enablement across global markets.
• Make data-informed decisions based on a sound understanding of organizational priorities, customer feedback, analytics, benchmarks, industry reporting and emerging trends.
• Measure and report out on the success of features and enhancements that are delivered in support of wholesale and alternative channel capabilities at a global scale.
• Collaborate with developers and business analysts to iterate solutions to find the perfect balance of customer & business value and level of effort.
• Define sizes of features and participate in sizing sessions.
• Ensure a continuous cycle of feedback from stakeholders and guests is integrated in the product planning and development process through backlog grooming, refinement and prioritization activities.
• Collaborate with business stakeholders and product managers to understand requirements and account for them in solution design and prioritization.
• Partner with the technology team on training and rollout of new features to regional and global business users.
• Identifies and leads change management activities to support rollout to impacted stakeholders.
• Collaborate cross-functionally with teams across Planning, Supply Chain, and Technology to build shared solutions that scale across global markets and partner types.
• Drive delivery of core wholesale and alternative channel capabilities including catalog management, order integration, partner onboarding, and order tracking.
• Support the transition from manual and interim tools to automated platform experiences.

• 5+ years of digital product management experience with an emphasis on delivering guest-facing applications or customer service applications. Up to 3 years of relevant experience will be considered in lieu of product management experience.
• Minimum BA/BS degree from a four-year accredited university (advanced degree preferred).
• Experience with digital technologies, e-commerce, payments, and mobile applications.
• Experience building or scaling B2B commerce platforms, wholesale tools, or franchise solutions. Familiarity with B2B order flows, partner onboarding, OMS integrations, or multi-region rollout is strongly preferred.
• Preference for candidates who have experience working on products with end users outside North America, on an Agile Scrum team, and familiarity…