Product Manager - Shop, Category Solutions

Product Manager - Tik Tok Shop, Category Solutions

Responsibilities

About the Team:
The e‑commerce industry has seen tremendous growth in recent years and has become a hotly contested space among leading Internet companies. With millions of loyal users globally, we believe Tik Tok is an ideal platform to deliver a brand new and better e‑commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making Tik Tok the commerce channel of choice for merchants, creators, and affiliates.

We are looking for passionate and talented people to join our product and operations team, to build an e‑commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the Role:

As a Product Manager on the Category Solutions team, you will be responsible for driving growth and success for our e‑commerce merchants.

• Conduct in-depth analysis of the e‑commerce landscape, identifying key opportunities and risks to inform strategic decision‑making and guide the development of actionable business strategies.
• Develop a deep understanding of the operational models, supply chain dynamics, and key challenges faced by e‑commerce merchants.
• Design and implement tailored solutions to optimize performance on the platform, driving industry growth and operational efficiency.
• Conduct research and analysis to identify pain points and growth opportunities for brands and SMBs.
• Develop and refine customized product solutions and drive implementation to accelerate GMV growth.

Qualifications

• 5+ years of experience as a Product Manager.
• Understanding of e‑commerce consumer habits and merchant operating models.
• Strong critical thinking skills and natural curiosity, able to analyze information objectively and draw well‑reasoned conclusions.
• Excellent communication and presentation skills, skilled in cross‑team communication and collaboration.
• Strong data‑driven mindset and excellent data analysis skills.

Preferred Qualifications:

Experience in the e‑commerce industry. MBA degree is a plus.

About Tik Tok

Tik Tok is the leading destination for short‑form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Pioneering a global platform that connects billions of people while shaping how people create, discover, and share. Our culture is built on curiosity, humility, and a drive for impact. We celebrate diversity and invite talent from all backgrounds.

Diversity & Inclusion

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We embrace different voices and support a healthy workplace.

Tik Tok Accommodation

Tik Tok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

Job Information

Base salary range: $156,864 – $296,020 annually.

Benefits include medical, dental, vision, 401(k), paid parental leave, disability coverage, life insurance, wellbeing benefits, and paid holidays.