Product manager, Coffeehouse Excellence

This range is provided by Starbucks. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

A product manager contributes to Starbucks' success by managing the development of new products and marketing opportunities against operating plans and budgets to achieve financial and business objectives.

• Staffing & Scheduling Excellence (2 positions):
  Lead the strategy, roadmap, and enablement of workforce management solutions that drive operational excellence in Starbucks stores. You will integrate innovative technologies into our scheduling ecosystem to enhance partner and customer experiences while simplifying in‑store execution.
• Deployment, Engine, Channel, and Customer Service (1 position):
  Provide both strategic and tactical guidance to enhance coffeehouse operations. Your focus will include deployment, engine optimization, and channel operations to drive improvements in throughput, speed, and overall partner and customer experience. Drive cross‑functional initiatives that shape the future of retail operations and deliver best‑in‑class customer service.
• Product, Inventory & Infrastructure Team (1 position):
  Technology & Infrastructure Operations - Facilities & Cleaning (1 position):
  Drive product ownership and cross‑functional support for both Facilities & Cleaning product areas. You will co‑develop strategies with key cross‑functional partners to make coffeehouse partners’ lives easier and to bring value to the business.
• Go‑To‑Coffeehouse Enablement & Integration Team
  • Communication and Planning Cadence, Strategy & Execution (1 position):
    You will help redefine our Go‑to‑Coffeehouse approach by driving continuous improvement in retail operations content, cadence, and planning. You’ll collaborate closely with retail staging and planning, engage retail leaders, and ensure resources deliver impact. You will also own the development and delivery of tools that enable seamless execution.
  • GTC Approach Continuous Improvement & Execution (1 position):
    You will help redefine our Go‑to‑Coffeehouse approach by driving continuous improvement in retail operations content, cadence, and planning. You’ll collaborate closely with retail staging and planning, engage retail leaders, and deliver measurable impact. You will also own the development and delivery of tools that enable seamless execution.

• Serve as the single‑threaded owner for product outcomes, driving coordination and ensuring product work is owned and supported by the right teams.
• Own the product strategy, roadmap, and vision, aligning with business goals and partner needs.
• Gather and prioritize customer and partner needs, use cases and feedback into actionable requirements and success metrics.
• Define required features and outcomes, using data and insights to guide product decisions.
• Collaborate closely with the program manager to align on timelines, resource allocation and strategic priorities across initiatives.
• Partner with operations consultation managers on implementation while maintaining accountability for product outcomes.
• Collaborate closely with cross‑functional teams to ensure solutions deliver on intended business outcomes.
• Facilitate decisions by balancing risk, available information and shifting priorities.

• Bachelor’s or equivalent related work experience or four years US military experience in a related MOS/C.
• Strong interpersonal skills.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to work both independently and as part of a team.
• Ability to confidently present objectives and desired outcomes to leadership and cross‑functional teams.
• Ability to resolve issues or debates independently in most situations.
• Ability to balance multiple priorities and meet deadlines.
• 2‑3 years of progressive…